Bilingual New Patient Care Coordinator

MedVA is seeking a highly motivated and organized Bilingual New Patient Care Coordinator to join our dynamic team. In this role, you will assist in facilitating the onboarding of new patients by managing referral processes and ensuring excellent communication between healthcare providers and patients.

As a Bilingual New Patient Care Coordinator, you will be also responsible for handling inquiries, scheduling appointments, and providing detailed information regarding services offered. Your role will involve collaborating with healthcare providers and support staff to facilitate seamless patient transitions into our care system. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. Fluency in both English and Spanish is essential for clear communication with diverse patient populations.

Please be aware that this position is designated for an Independent Contractor, thereby excluding eligibility for benefits, including health insurance, from the client. Contractors should consider the tax implications and their responsibility to file taxes independently with the Internal Revenue Service.

Responsibilities

• Coordinate the new patient referral process, including managing paperwork and documentation
• Facilitate communication between new patients, referring providers, and specialist offices
• Assist with scheduling patient appointments and follow-up visits
• Provide information on services and resources available to new patients
• Translate and interpret documentation to ensure clear understanding for patients and providers in both English and Spanish
• Maintain accurate and organized records of referrals and patient interactions
• Assist patients with inquiries and concerns related to the referral process
• Collaborate with healthcare providers and administrative staff to ensure smooth patient transitions

Requirements

• Fluency in English and Spanish is required
• Previous experience in a patient care coordination role or similar position in the healthcare industry
• Strong knowledge of healthcare processes, referrals, and insurance verification
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to handle multiple tasks and prioritize effectively
• Proficiency in using electronic medical record (EMR) systems and other office software
• Ability to work independently and as part of a team
• Experienced in providing customer service in a healthcare setting
• Comfortable working remotely and providing your own equipment

Benefits

• Permanent work from home set up

• Getting paid more than the average local pay rates in the comfort of your own home!
• Competitive Hourly rate
• As an Independent Contractor, we offer competitive market rates!
• Retirement savings plan**
• Saving money can be challenging so we will do it for you! We will make sure that at the end of the day, you'll get something out of your hard work.
• Quality Training
• MedVA provides continuous learning at ZERO cost. We take great pride in the quality of our training program and believe that the best way to learn is to gain knowledge from the experts themselves. 

**Eligibility is based on tenure.