Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Bilingual (English - Spanish) Home Health Aide Recruiter for our FreedomCare LHCSA team.

This is an on-site position that requires a daily commute to one of FreedomCare's offices located in Albany, NY.

Department & Position Overview:

The LHCSA Home Health Aide Recruiter plays a crucial role in recruitment and identifying Home Health Aides to join our LHCSA team. The Recruiter focuses on identifying and working with candidates who currently hold a certification as a Home Health Aide. The Recruiter is dedicated to the LHCSA team and understands this unique business unit of FreedomCare and the importance to our patient that we have a strong team of certified Home Health Aides to support our patients in their homes with their licensed home health needs.

Every Day You Will:

Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview
- Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements)
- Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met
- Submit candidates for fingerprinting, track results, and follow up on clearance status
- Use the Home Health Aide Registry to confirm certification status and prior HHA employment history
Coordinate all onboarding steps:
- Generate offer letters and send required onboarding paperwork
- Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer)
- Schedule and conduct new hire orientation sessions
- Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards
Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS)
Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics
Caregiver Experience & Office Support:
- Ensure a welcoming and positive experience for caregivers by greeting them warmly, clearly explaining processes, addressing questions with professionalism, and providing guidance and reassurance.
- Maintain a clean, organized, and well-stocked office and waiting area, including swag and other necessary materials.
- Support and process any in-person paperwork or onboarding requirements and facilitate the pickup of relevant supplies such as PPE or scrubs.
- Create and update signage, policies, and other operational tools, and report any issues to partner departments while tracking task completion.

Ideal Candidate Will Possess:

Strongly prefer 2+ years’ experience recruiting in healthcare or related high-volume industry; Minimum 1 year required
Preference given to those with home health care experience, or who have managed / organized home health care services for a loved one
Prior experience using CRM systems such as Salesforce and platforms like DocuSign, Medflyt, Zoom, Teams and Outlook
High energy, well spoken, and excellent interpersonal skills
Must have advanced proficiency in attention to detail and organizational skills are necessary
Must possess a strong sense of integrity and a commitment to process, compliance and documentation
Must be able to quickly adapt to change and be able to work in a fast-paced environment
Must be able to manage multiple priorities, be able to work under time-pressure
Must be savvy with multiple computer systems, and have ability to learn and operate scheduling and training software systems
Must be comfortable navigating basic technology and computer programs like Salesforce and DocuSign while speaking on the phone and/or multitasking while maintaining excellent records
Bilingual (English/Spanish) required

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDLV

At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

Compensation Range

$20—$24 USD

Bilingual (English-Spanish) Home Care Recruiter (Albany, NY / On-site)

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