Full-time Customer Support Role

We’re looking for Maltese speakers to provide customer service support via chat, voice, or email. You’ll help answer inquiries, resolve issues, and ensure a positive customer experience, all while working part-time from home. What you'll do ▷ Learn the business processes and respond to customer inquiries in Maltese via chat, voice, or email/ticket ▷ Ensure timely responses to improve service efficiency and reduce customer waiting times ▷ Record and relay consumer feedback on product or logistics issues from the customer’s perspective ▷ Maintain enthusiasm, patience, and professionalism to reduce complaints and improve satisfaction ▷ Identify and escalate high-risk scenarios or sensitive cases promptly and accurately What you'll get ▷ Pay: USD $8–11/hour ▷ Part-time — 20 hours/week ▷ Remote work flexibility What you'll need ▷ Location: Malta ▷ Language: Native Maltese speaker ▷ Education: High school diploma or above ▷ Preferably experienced in customer service ▷ Strong service attitude, patience, and problem-solving skills Project details ▷ Weekly hours: 20 hours/week ▷ Start date: As soon as possible This role is a project-based opportunity with CrowdGen, where you will join as an Independent Contractor. If selected, you’ll receive an email from CrowdGen to create your account, reset your password, complete the setup, and proceed with your application.