Bilingual Care Coordinator (Remote, Spanish Speaking)

Sacramento , United States
Remote

AI overview

Support Chronic Care Management by delivering relationship-based care to adults managing chronic conditions and addressing social determinants impacting their health.

About Pair Team

 

At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. 

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.

 

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News


About the Opportunity

Pair Team is hiring a full-time Care Coordinator to support our expansion into Chronic Care Management (CCM). This role is a core non-clinical function within our CCM program, focused on providing consistent, relationship-based support for adults managing chronic conditions.

You will partner closely with a Registered Nurse and Nurse Practitioner to support members enrolled in Chronic Care Management, focusing on social needs, care navigation, and referral coordination. This role centers on proactive outreach, resource connection, and ongoing engagement, helping members stay connected to care and the services that support their health between clinical touchpoints.

This is a fully remote position, operating on Pacific Time business hours, with a clearly defined caseload and structured engagement expectations.

 

What You’ll Do

  • Manage a defined caseload of enrolled CCM members
  • Conduct proactive outreach to support ongoing engagement and care coordination
  • Identify and address social determinants of health, including food access, housing resources, transportation, and community supports
  • Coordinate referrals to community-based organizations and social service providers
  • Track referral progress and support members in navigating next steps
  • Partner closely with the RN and NP to surface barriers impacting care or engagement
  • Support appointment scheduling, reminders, and follow-up coordination as needed
  • Maintain accurate, timely documentation of member interactions and coordination activities
  • Meet outreach, documentation, and engagement expectations aligned with CCM requirements
  • Collaborate closely with the care team to deliver team-based, whole-person support

What You’ll Need

  • Minimum of 1 year of experience in care coordination, community health work, or a related member-facing support role
  • Bilingual - Spanish and English fluency required
  • At least 1 year of experience working with a Medicare/Medicaid population
  • Experience supporting individuals with chronic conditions and ongoing care needs
  • Strong understanding of social determinants of health and community-based resources
  • Comfort working in structured, metrics-driven programs
  • Strong communication skills and ability to build rapport with diverse populations
  • Ability to work independently in a fully remote environment
  • Proficiency with documentation systems, CRMs, or EHRs
  • Reliable internet connection and access to a HIPAA-compliant workspace

 

Because We Value You

  • Competitive base salary: $25/hour
  • Comprehensive health, vision & dental insurance
  • 401k
  • Monthly work-from-home expense stipend
  • Flexible vacation policy with paid time off
  • Opportunity for rapid career progression and personal growth
  • Work from the comfort of your own home

 

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. 

Pair Team participates in E-Verify to verify employment eligibility for new hires. 

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to [email protected].

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Perks & Benefits Extracted with AI

  • Health Insurance: Comprehensive health, vision & dental insurance
  • Monthly work-from-home expense stipend: Monthly work-from-home expense stipend
  • Paid Time Off: Flexible vacation policy with paid time off

On a mission to build the primary care infrastructure for America’s most vulnerable communities.

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$25 per hour
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