The Benefits Specialist leads the day-to-day administration of our employee benefits programs and leave of absence processes (including FMLA). This role plays a key part in creating a best-in-class employee experience by ensuring our benefits are accurate, accessible, and well-communicated. You will be the primary point of contact for all benefits-related inquiries, responsible for benefits billing reconciliation, compliance, vendor management, and supporting strategic benefits initiatives. This is a hands-on role for someone who thrives in the details but also enjoys building systems and improving processes. Familiarity with Rippling and/or Paylocity is highly preferred.
Key Responsibilities
- Benefits Administration
- Administer all benefit plans (medical, dental, vision, life, disability, FSA/HSA, etc.), including enrollments, terminations, and life events.
- Support employees throughout the benefits lifecycle, providing timely, clear, and empathetic guidance on all benefit-related matters.
- Ensure benefit information is accurate in HRIS and employee portals; manage regular audits for compliance and accuracy.
- Leave of Absence & FMLA
- Own and manage the end-to-end process for leaves of absence, including FMLA, parental leave, and personal leave.
- Serve as a trusted advisor to employees and supervisors/managers during leave, ensuring legal compliance and a seamless experience.
- Billing & Reconciliation
- Complete monthly reconciliation of benefits invoices, ensuring accuracy and alignment with payroll deductions.
- Resolve discrepancies with carriers and vendors promptly.
- Compliance & Documentation
- Ensure compliance with all applicable regulations (ACA, ERISA, HIPAA, COBRA, FMLA, etc.).
- Support preparation of required filings and audits; maintain accurate benefit records and documentation.
- Complete and respond to agency notices promptly.
- Vendor & Broker Management
- Act as the day-to-day liaison with benefits brokers and carriers.
- Collaborate with vendors to resolve issues, implement changes, and support annual renewals.
- Communications & Process Improvement
- Support and lead benefits communications, delivering timely, clear resources to employees, including open enrollment materials, FAQs, and onboarding guides.
- Collaborate with HR leadership on new benefit offerings and process improvements.
- HR Support
- Partner with payroll and HRBP teams to ensure seamless operations and data accuracy.
- Provide backup support to HR Business Partners and contribute to broader HR initiatives as needed.
- Other related duties upon request.
Qualifications
- Five (5) years of progressive experience in employee benefits administration.
- Bachelor's degree in HR, Business, or related field preferred; equivalent experience considered.
- Experience managing FMLA and other LOA processes.
- Strong knowledge of benefits compliance regulations (ACA, COBRA, HIPAA, etc.).
- Advanced Excel skills required (e.g., VLOOKUP, pivot tables).
- HRIS experience required, Rippling and/or Paylocity highly preferred.
- Experience working in a fast-paced, high-volume environment.
Skills and Abilities
- Deep subject matter expertise in employee benefits and leave administration.
- Exceptional attention to detail and accuracy, particularly in data and billing.
- Strong interpersonal and communication skills - able to support employees with empathy and clarity.
- Analytical thinker with a problem-solving mindset.
- Comfortable handling confidential information with discretion and integrity.
- Proactive, resourceful, and eager to improve systems and processes.
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Able to manage multiple priorities while maintaining deadlines and service quality.
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A collaborative team player with a service-first approach.
Compensation & Benefits
We offer competitive compensation ($65,000 to $85,000 annually) along with a comprehensive benefits package, including:
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Medical, dental, and vision coverage for employees and dependents.
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401(k) retirement plan, with company match after one (1) year.
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Short-term disability coverage after one (1) year.
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Paid time off and holidays.
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Additional perks such as company-paid life insurance and other supplemental insurances are available.
About PRG
Since 2001, PRG has been a leader in construction management and outside plant damage recovery for the telecommunications and utility industries. With 20+ offices and 800+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise.
Equal Opportunity Employer
PRG is proud to be an Equal Opportunity Employer. PRG does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
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