Benefits Manager

About the Opportunity A well-established, highly regarded professional services organization is seeking an experienced Benefits & Leave Administration Manager to lead and oversee its benefits and leave programs. This is a highly visible role within Human Resources, ideal for a seasoned professional who enjoys both hands-on administration and strategic process improvement. The organization is looking for someone with deep experience who can step in confidently, assess current operations, and ensure smooth, compliant delivery of benefits and leave services. This contract-to-hire structure allows both the organization and the candidate to ensure long-term fit, with intent to convert for the right individual. Position Overview The Benefits & Leave Administration Manager is responsible for the end-to-end administration, compliance, and optimization of employee benefits and leave programs. This role partners closely with HR leadership, Finance, and external vendors to ensure an excellent employee experience while maintaining regulatory compliance and operational efficiency. Key Responsibilities Benefits Administration & Compliance Oversee relationships with benefit vendors and third-party administrators Manage enrollments, terminations, beneficiary updates, COBRA, disability and life insurance claims, and retirement plan transactions Ensure compliance with applicable federal and state regulations (ERISA, ACA, HIPAA, etc.) Prepare and file ACA reporting (including 1095-C forms) Coordinate annual retirement plan audits, compliance testing, QDROs, and required filings Leave Administration Manage all leave of absence programs, including FMLA, ADA, short-term and long-term disability Maintain accurate documentation, coordinate benefits premium payments during leave, and communicate with employees and managers Process Improvement & Strategy Evaluate current benefits and leave processes and implement improvements to increase efficiency and accuracy Support wellness initiatives, employee communications, and engagement efforts Partner with HR leadership to develop and deliver training related to benefits and leave policies Produce utilization reports and analysis to support leadership decision-making Vendor & Financial Oversight Audit vendor performance and billing accuracy Support contract negotiations, renewals, and cost management in collaboration with HR and Finance leadership HRIS & Systems Serve as the subject matter expert for benefits and leave functionality within the HRIS Ensure data integrity, troubleshoot issues, and support system enhancements or upgrades Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field strongly preferred 7–10+ years of progressive experience in benefits and leave administration, including leadership or senior-level responsibility Strong knowledge of benefits compliance and multi-state leave regulations Experience in a professional services or similarly structured corporate environment preferred Hands-on experience with HRIS platforms (experience with UKG is a plus but not required) Strong Excel and Microsoft Office skills Proven ability to manage vendors, oversee budgets, and navigate complex benefit programs Excellent communication skills with the ability to clearly explain complex topics and influence stakeholders Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment