Benefits Administrator

The Benefits Administrator, as point of contact for all benefit inquiries, is responsible for administering employee benefits programs, ensuring compliance with company policies and regulations, and providing support and information to employees regarding their benefits.

Coordinates with insurance providers, handling enrollments, and assisting with claims and inquiries. Ensures the efficient daily operation of employee benefits processing. Promotes and represents the clients business, its mission, and values, always setting a standard of excellence for best practices.

Ensures the delivery of outstanding and highly responsive internal and external customer service with a high degree of empathy, flexibility, and creativity.

Responsibilities

ESSENTIAL FUNCTIONS

• Communicates effectively with all internal and external stakeholders.
• Flexible work hours based on the needs of the business.
• Uses specific technology tools for benefit administration.

POSITION DUTIES AND RESPONSIBILITIES

• Assist employees/managers with benefit programs including health, dental vision, life insurance, disability, retirement plans, work leaves, benefit eligibility under the Affordable Care Act (ACA) and other related programs.
• Maintain accurate benefit records in HRIS, track Leaves of Absence (LOA’s) and ensure that benefit information is audit ready.
• Participate in New Hire Orientation activities, Present benefit programs during orientation.
• Prepare/Distribute benefits communication materials to employees.
• Update/Maintain benefits dashboard in employee intranet.
• Verifies, updates, and maintains accurate enrollment information in the HRIS.
• Coordinates monthly benefit invoices in partnership with accounting to ensure that fiscal deadlines are met are met. Plan/Communicate an effective and efficient open enrollment program.
• Coordinate/Collaborate with internal/external stakeholders and third-party benefit administrators during open enrollment and to identify/resolve processes and bottlenecks pertaining to benefits.
• Create/implement benefit initiatives such as wellness initiatives and other health and welfare activities as needed.
• Educates/Communicates to employees/managers about benefits and leave of absence (LOA) processes.
• Assist in benefit audits and reporting as needed.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Minimum 3 years of experience in employee benefits (required)
• Skilled in leave management (FMLA, PTO calculations)
• Experienced in employee benefits programs -leave administration, new hire orientation, ACA, PTO
• Proficient in planning and organizing open enrollment
• Knowledge of federal and state benefits regulations
• Advanced Excel skills required
• Strong multitasking and organizational abilities