BCO Operator (Project based)

AI overview

Execute and monitor live broadcast operations ensuring signal integrity and supporting high-profile events while providing technical support across various media clients.

About Us: 

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.
 
We are looking for:
Advanced Systems Group LLC. is seeking highly skilled and technically proficient Live Broadcast Operators, responsible for executing and monitoring live broadcast operations within our clients Broadcast Operations Center (BOC) on a flexible basis. This role requires operational precision, real-time problem-solving, and consistent adherence to our client's broadcast standards. As part of the core operations team, the Operator ensures signal integrity, supports live programming, and participates in the execution of high-profile events.
 
This position is part of our Flex Workforce over evenings, holidays & overnights.

As a Flex team member, you’ll work on a project-to-project basis, supporting a variety of leading media and technology clients. Flex roles are ongoing and dynamic—work may vary in cadence, length, and scope depending on client needs. This setup offers flexibility, exposure to top-tier companies, and the chance to grow your skills across multiple exciting assignments.
 
Estimated schedule: evenings/holidays/overnights
(Specific schedules will vary by project and client engagement.)
 
Responsibilities: 
Live Broadcast & Network Operations 
  • Monitor the health and continuity of all live programming, including performing and confirming FAX checks with trucks and downstream takers. 
  • Operate all assigned broadcast equipment and software within the BOC to maintain live transmission and signal flow. 
  • Serve as the first line of defence for any signal interruption or discrepancy, collaborating with the client and the Live Broadcast Operations Supervisor to restore service promptly. 
  • Provide technical support for live streams, ensuring visual and audio quality meet distribution standards. 
  • Assist in coordinating the launch, routing, and takedown of live events, including sports, entertainment, and tentpole programming. 
  • Document and log live event milestones, issues, and resolutions with clarity and accuracy. 
Computer Literacy
  • Demonstrated ability to efficiently navigate and utilize a wide range of digital tools and platforms. 
  • Google Drive and Confluence for document management.  
  • Slack for real-time team communication.  
  • Zoom for virtual meetings. 
  • Comfortable operating VMs and elastic compute for specialized tasks.  
  • Skilled at managing multiple desktops and browser tabs simultaneously.  
  • Responding promptly to alert-based monitoring and adapting quickly to custom software environments to maintain high productivity in a fast-paced, technology-driven workplace. 
Issue Management & Troubleshooting 
  • Identify, diagnose, and escalate issues quickly to the Supervisor or Engineering/Operations teams based on severity. 
  • Support in-depth troubleshooting of broadcast and transmission systems, including IP-based video, cloud-based tools, and hybrid workflows. 
  • Track anomalies and provide detailed notes and data to support post-event reviews and incident reports. 
Technical Operations Support 
  • Maintain proficiency with the clients evolving broadcast platforms, infrastructure, and third-party tools. 
  • Participate in regular training and certifications to stay current with standards and workflow updates. 
  • Support cross-functional projects and special coverage, including high-priority or sensitive programming. 
Collaboration & Communication
  • Coordinate in real-time with the Live Broadcast Supervisor, Coordinators, Operations, and Engineering teams to ensure smooth handoffs and successful executions. 
  • Maintain clear and professional communication during live operations, including high-pressure and rapid-response situations. 
  • Document shift turnover notes and communicate key issues to incoming operators to ensure continuity.  
Required Qualifications & Experience:    
  • 3–5 years of experience in broadcast operations, live production, or master control environments. 
  • Proficient in using Slack for team communication, configuring and managing multiple desktops, efficiently handling numerous browser tabs, responding to alert-based monitoring, and working quickly with custom software tools. 
  • Demonstrated experience managing live video workflows using AWS Elemental Live and MediaConnect, with proficiency in monitoring and troubleshooting through AWS CloudWatch dashboards. 
  • Proven ability to operate in a 24/7 BOC or equivalent live operations setting, ideally within entertainment or streaming. 
  • Strong technical understanding of signal flow, digital audio/video fundamentals, and compression formats. 
  • Experience operating or monitoring tools such as waveform monitors, vectorscopes, encoders, intercom systems, and playout servers. 
  • Familiarity with transport and streaming protocols such as SDI, SMPTE-2110, RTP, RTMP, SRT, Zixi. 
  • Experience with monitoring platforms and cloud-based broadcast systems (e.g., TAG Video Systems, AMPP, Zixi Broadcaster). 
  • Ability to work independently under pressure while remaining calm, responsive, and detail-focused. 
  • Willingness to work flexible hours, including overnight shifts, weekends, and holidays, as required by broadcast schedules. 
Compensation: 
This project-based role offers an hourly pay rate of $100 USD per hour.
  
Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary
$100 per hour
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