Lead operational performance of Medically Tailored Meals programs, ensuring care coordination and compliance in a hands-on leadership role within a regulated healthcare environment.
Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one, you’ve found the right job posting.
The B2B Operations team is responsible for scaling and delivering CookUnity’s new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability, and scalable systems that support growth.
he Healthcare Operations Manager is responsible for the operational performance, quality, and scalability of CookUnity’s Medically Tailored Meals (MTM) healthcare programs.
This role oversees the daily execution of care coordination operations, ensuring members are successfully onboarded, supported throughout the program, and receiving meals reliably while maintaining compliance with payer and healthcare program requirements.
The Healthcare Operations Manager leads the Care Coordination team and ensures operational workflows—from member intake and eligibility verification to order support and service resolution—are executed accurately and consistently.
Because operational accuracy directly impacts healthcare claims and reimbursement, this role also works closely with Finance and Revenue Operations to minimize operational errors that could lead to claim denials or payment delays.
This is a hands-on leadership role focused on operational rigor, accountability, and continuous improvement within a regulated healthcare environment.
Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support.
Responsibilities include:
Translate healthcare program requirements into clear operational workflows that can be executed reliably by the Care Coordination team.
Responsibilities include:
Maintain operational visibility into MTM program execution and ensure care coordination workflows remain aligned with program requirements.
Responsibilities include:
Ensure healthcare operations support accurate claims submission and efficient reimbursement cycles.
Responsibilities include:
Ensure healthcare operations meet regulatory, compliance, and payer requirements.
Responsibilities include:
Build scalable operational infrastructure to support healthcare program growth.
Responsibilities include:
We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.
We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!
🩺 Health Insurance coverage
🌅 401k Plan
📈 We grow, you grow: Stock Options Plan granted on Day 1
🌟 Eligible for a bi-annual performance bonus
⛱ PTO policy and paid sick days
🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
🐣 Paid Family leave
🕯 Compassionate Leave: 3-5 days each time the need arises
🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
🧘🏽♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle
👩🏾🏫 Personalized Spanish coach
🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
A quick note for all candidates
We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:
@cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.
4-Day Workweek
5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
Health Insurance
Health Insurance coverage
CookUnity credits for meals
A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
Paid Parental Leave
Paid Family leave
Paid Time Off
PTO policy and paid sick days
Wellness Stipend
Wellness perks: access to fitness subsidies to build a healthy lifestyle
CookUnity is a prepared meal delivery service that connects customers with award-winning chefs, offering a wide range of gourmet meals tailored to dietary preferences. With the goal of empowering chefs and delivering restaurant-quality dishes, it serves millions of meals nationwide, redefining home dining with creativity and quality.
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Operations Manager Q&A's