Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Cross River Bank is seeking a dynamic AVP, Product Manager – Online Banking to spearhead the development and evolution of our online banking experience. In this role, you'll build innovative products that harness the full capabilities of Cross River's proprietary banking core, delivering exceptional solutions to both business and personal customers.

Responsibilities:

Develop deep understanding of customer needs and serve as a champion for our fintech partners
Balance quantitative data with qualitative customer insights to inform product decisions
Blend and balance product, design, creative, operational, and engineering perspectives, and be a valued partner to other teams in our company
Provide context and clarity, and project influence across compliance, operations, engineering, and our leadership team
Foster alignment among stakeholders on Online Banking vision, strategy, and shared ownership of results
Partner with design and engineering to own an ambitious product roadmap—from 0→1 innovation to continuous improvement and scaling
Navigate across product surfaces (growth, risk, core product) and platforms (mobile and web) to create a unified experience
Drive accountability - hold yourself and others accountable in service of great work.

Qualifications:

Required:

3+ years of experience in product management or engineering roles
Proven experience building great software with responsibilities driving prioritization, timelines, and tradeoffs
Ability to provide clear context, hungry for clarity and simplicity, and drive focus in dynamic environment with multidisciplinary teams
Strategic thinking paired with pragmatic execution and a bias for action
Technical proficiency and effectiveness working with engineers
Successfully launched products on web or mobile platforms
Experience with directly regulated products in banking, insurance, wealth management, or treasury at a growth-stage company
Skilled at distilling complex problems into first principles
Capable of managing multiple projects simultaneously while maintaining high standards for execution and customer experience
Energy and presence that elevates the team around you

Preferred:

Experience building online banking platforms and/or API-driven products
Understanding of business banking segments (sole proprietors, small businesses, commercial clients)
Proficiency with JIRA or similar project management tools

#LI-KR1 #LI-Hybrid

Salary Range: $150,000.00 - $180,000.00

Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.

AVP, Product - Online Banking

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