AVP, FinTech Banking Advisory

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

Cross River’s Compliance team ensures our business follows consumer compliance regulations, industry best practices, and established Bank procedures. The AVP, FinTech Banking Advisory role supports the Bank’s offering of products in the Consumer, Business and Payments sectors through Third-Party Partnerships.  Before the Bank can onboard a new third-party partner, the Bank performs detailed due diligence reviews.  Once a third-party partner is onboarded, the Bank maintains a comprehensive CMS oversight program that includes ongoing compliance monitoring, testing and advisory functions.  This role will be responsible for providing Advisory and Oversight of Third-Party Partners’ CMS, including their Issue Management and Change Management Programs.  The Third-Party Partners offer Consumer and Commercial Lending Products, Banking as a Service and/or Payments Services and the role would advise Partners of emerging and ongoing regulatory risks and establishing best in class compliance controls.  As such, the role requires a strong knowledge of Compliance Management Systems with deep expertise within the regulatory landscape impacting the Consumer Compliance framework.

Responsibilities:

• Provide subject matter expertise and advisory support to third-party providers and internal stakeholders on compliance obligations related to various banking & lending products, services and activities.
• Provide enhancements and implementation of Compliance Management System program requirements tailored to unique risks associated with Consumer Compliance.
• Perform and/or assist with risk assessments, monitoring and testing activities, and reviews on new or expanded product offerings.
• Identify existing and emerging risks within Consumer Compliance, assess their impact to the Bank and third-party partners, and update policies and procedures and ensure proper controls are in place within the Bank’s CMS oversight program to mitigate the Bank’s risk exposure.
• Assist third-party partners in identifying compliance issues, developing proper remediation plans, reviewing post-implementation testing and confirming proper closure of all compliance issues. 
• Review due diligence submissions including documentation of CMS, regulatory policies and procedures, flow of funds, application flows and customer journey, relevant disclosures, loan agreements, scripts and customer facing documents.
• Serve as the Compliance Advisor to the assigned third-party partners and function as the assigned partners’ subject matter expert to internal stakeholders and Regulator inquiries.
• Identify compliance risks associated with proposed product offerings and/or business practices.  Provide advisory support to third-party partners on interpretation and application of compliance requirements, as well as Bank policies, to proposed changes.

Qualifications:

• 3+ years of direct regulatory compliance experience, preferably within the Fintech Banking partnership model and preferably with experience with Lending and Deposit products both Consumer and Commercial.
• Strong knowledge of consumer protection laws and regulations impacting Consumer and Commercial lending and deposit products.
• JD and/or Professional certifications (e.g., CRCM, CCEP) are strongly preferred.
• Understanding and operational experience of Compliance Management Systems within the FinTech Banking partnership model.
• Excellent communication skills with the ability to effectively translate complex regulatory issues and compliance requirements across to various stakeholders.   
• Demonstrable experience building and maintaining positive relationships with external clients and internal stakeholders.
• Ability to draft internal memos, review and assist with Regulatory inquiries and updating company policies and procedures as required.   
• Ability to work in a team environment and assist with reviews, projects and/or team initiatives while maintaining a high-level of independence, ownership and responsibility of assigned tasks.  

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Salary Range: $150,000.00 - $175,000.00