AV Technician – Level 3

Role: AV Technician – Level 3

Contract Type: Full-time, 1-year contract

Location: New York City

Salary: $110,000 - $115,000 (depending on experience), plus Bonus, benefits including: health, vision/dental insurance; disability, vacation, sickness, 401K, commuter benefits & employee assistance program

Hours: Monday – Friday working 8am – 5pm

Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.

With comprehensive capabilities, decades of experience, and expanded delivery teams, we empower global businesses to thrive in the hybrid world, and we are committed to driving a new era of inspiration and opportunity for our people, clients, and partners; one seamless experience at a time. 

With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40-years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world.

Exciting new opportunity has arisen for a proven AV Technician, to join a new exciting team, working onsite at a well-known global client account.

Key responsibilities:

The onsite Technician, working as the Level III support services resources will manage the unified communication platforms & audiovisual environment (audio conferencing, local presentations, videoconferencing meetings) efforts for the estate.

The position will be responsible for the support of unified communication & audiovisual environment at the designated location including, but not limited to, maintaining equipment and network in good working order, excellent communication & organizational skills for managing high profile multimedia events, dedicated client’s video system support and follow-through.

The Audio Visual-Unified Communications Level 3 will deploy and support our Audio Visual and Unified Communications global estate and will work with our managed services to lead implementations of technically appropriate AV/VC/UC & Telephony products (Ring Central).

This role is responsible for identification and selection of appropriate Audio Visual and Unified Communication tools based on requirements and constraints, has deep subject matter expertise, and can evaluate innovative technologies for fit in current infrastructure architecture.

Skills and experience:

• Proven and solid experience in unified communications & audiovisual support

• Familiarity with auditorium systems, including recording and playback equipment, camera and controls, routing equipment, audio mixing equipment, and video switchers. Ability to mix audio to multiple sources as required

• Operation of VC infrastructure devices

• Proven operation of VC systems that connect through integrated room system controls (i.e.: Crestron) or standalone control systems

• Capable of managing enterprise network audio-video-related projects

• Troubleshooting video issues on network and report progress on various projects and installations

• Installation and troubleshooting skills, including the ability to mount and un-mount components in an equipment rack, and connect and disconnect components

• Performing Unified Communications software and hardware upgrades, including the installation of video conferencing and A/V equipment

• Collaborating with Operations and Production departments in support of Events, Sales, exhibitions, and special projects related to build outs, renovations, adds, moves, and changes

• Comfortable providing executive Level Support (C Level, VP, Directors) for unified communication matters

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please either email [email protected] outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you.

Equal Opportunities:

Yorktel-Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.