Automotive Service Manager

TLDR

Lead a performance-driven service team to deliver exceptional customer experiences while managing sales targets and operational efficiency.

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Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Apply today! Every application is reviewed by a real member of our recruiting team. If you’re a match, one of our recruiters will personally call you this week.

Compensation & Benefits

  • Competitive hourly rate + commission and overtime opportunities
  • Paid vacation and  holidays
  • Medical, dental, vision, life, and supplemental insurances
  • 401(k) with company match
  • Employee discounts, referral bonuses and ASE reimbursement
  • Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Service Manager:

  • Lead the service team — train, coach, and motivate techs & advisors to perform at their best
  • Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
  • Drive store performance by hitting and exceeding sales & service targets
  • Partner with Store Manager on daily operations, scheduling, and compliance
  • Keep the shop efficient, safe, and aligned with company standards
  • Ensure every customer gets world-class service that builds loyalty and trust

What Makes You a Great Fit

  • At least 1–3 years of experience in automotive service management or retail repair leadership
  • Strong background in service sales (tires, brakes, maintenance, or mechanical)
  • Proven ability to lead a team in a high-volume, fast-paced environment
  • Excellent communication and problem-solving skills
  • Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
  • A self-starter who thrives on results, accountability, and growth
  • Open availability, including weekends, to lead and support the team during peak business times

 

 

American Tire Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

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Benefits

Health Insurance

Medical, dental, vision, life, and supplemental insurances

Career growth opportunities

Genuine career growth — with progression into Store Manager or Multi-Unit leader

Paid Time Off

Paid vacation and holidays

Big Brand Tire provides comprehensive automotive services, specializing in tires and repair, across over ten states. We’re dedicated to exceptional customer experiences and building a strong, performance-driven team atmosphere that supports career development.

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Salary
$65,600 – $94,560 per year
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