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We’re a fast-growing, high-energy publishing company dedicated to making a real difference in the lives of families affected by autism. Through our magazine, virtual summits, and educational courses, we provide the resources and support that make an impact globally.
At APM, we're moving quickly. As a rapidly expanding organization, we thrive in a fast-paced, high-performance environment where everyone is expected to work hard and stay focused on delivering results. Our global, remote-first team spans the UK, USA, Philippines, South Africa, and Eastern Europe, and we’re growing by the day.
We follow the Entrepreneurial Operating System (EOS) to keep our team aligned, accountable, and relentlessly focused on execution.
While our work is demanding, it’s also incredibly rewarding. We meet virtually each week to stay aligned and foster a culture of transparency, collaboration, and accountability. Tools like Hubstaff help us maintain clarity on time tracking and progress, ensuring that everyone is working at their best.
We’re looking for a Technical Operations Specialist (CMS & Web Systems) to help us keep our web and marketing systems running smoothly, consistently, and reliably.
This is an operations-focused role, not a web development or coding position.
If you enjoy structured work, clear processes, recurring tasks, and being the person who makes sure everything is done properly and on time, this role will likely be a great fit.
If you’re mainly looking for a freelance web developer role or enjoy juggling multiple clients at the same time, this role won’t be suitable.
In this role your responsibilities will include:
Your main responsibility will be to run and coordinate day-to-day web and marketing operations, making sure nothing slips through the cracks.
This includes:
🧩 Following daily, weekly, and monthly checklists and SOPs to keep systems running smoothly
🧩 Coordinating the publishing of content (articles, pages, updates)
🧩 Performing quality checks before launches, promotions, and updates
🧩 Checking that pages, forms, links, and user journeys are working as expected
🧩 Keeping tasks organised and making sure recurring work is completed on time
🧩 Flagging issues early and escalating them clearly when needed
🧩 Coordinating with team members or external vendors if something needs fixing
🧩Keeping things documented so processes don’t rely on memory
This role is about consistency, reliability, and follow-through, not about building new systems or writing code.
What This Role Is NOT
To avoid any confusion, this role does not involve:
When technical issues come up, your role is to identify the issue, follow the process, and coordinate the solution, not to act as a developer.
How We Measure Success
You’ll be doing well in this role if:
⏰ Working hours: This is a full-time role working from 8:00 to 17:00 UK time, with flexibility for troubleshooting during big events and working with software vendors.
This is an exclusive contractor role during agreed working hours. Because this position involves ongoing responsibility and time-sensitive work, it can’t be done alongside another active job or contract. If you’re currently working in another role that would run at the same time, this position won’t be a fit.
Requirements
To excel in this role, you need to have:
✅ 2+ years of or technical operations experience
✅ Experience with daily website updates, security and compliance checks
✅ Ability to liaise with software vendors to resolve bugs and technical issues
✅ Ability to conduct quality assurance for website updates, landing pages, funnels, and campaigns
✅ Good interpersonal, teamwork and communication skills
✅ A computer science degree or other relevant technical certification is a strong plus
✅ Comfortable using time-tracking and project-management tools
Brownie points for:
✨ Basic video editing (trimming, merging, exporting audio)
✨ webmaster experience
✨ Basic knowledge of GA4 or similar analytics platforms
✨ Experience with email marketing platforms (e.g., ActiveCampaign)
✨ Understanding of WordPress, plugin updating
✨ knowledge of technical SEO
✨ Knowledge of caching/CDN tools (Cloudflare, NitroPack)
✨ Basic understanding of JSON/APIs
✨ Knowledge of web security tools (e.g., Sucuri, Wordfence, or other WAF solutions)
✨ Understanding of PHP, HTML, CSS, JavaScript or equivalent programming language, with an interest in learning more
You’re someone who thrives on problem-solving, getting s**t done, and feels comfortable managing both technical and repetitive tasks. You’ll need a proactive attitude, attention to detail, and the ability to stay organized under pressure. If that sounds like you, we can’t wait to meet you!
✔️ This Role is a Good Fit if you:
❌ This Role is NOT a Good Fit if you:
Benefits
What’s in it for you?
💰 Salary: $1,800–$2,500 per month*
🏠 Full-time, fully remote position
🌴 Paid holidays and sick pay
📚 Ongoing training and career development opportunities
*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.
This is our typical hiring process - occasionally, it may include extra steps.
For this role, JobRack is partnering with APM to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!
🔍 How to shine
• Read the role details carefully.
• Submit a thoughtful, high-quality application.
• Stay responsive - we’ll keep you updated at every stage.
✨ Important notes
• Apply only through JobRack; please don’t contact the company directly.
• We expect a respectful hiring experience - any disrespect means instant disqualification.
• This is a full-time, primary role (no freelancing or second jobs).
❓ New to remote work?
Check out our handy FAQ: jobrack.eu/jobseeker-faq
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Operations Specialist Q&A's
