Audit and Collections Analyst

Job Title: Audit & Collections Analyst Position Summary The Audit & Collections Analyst is responsible for ensuring audit and collections activities are completed accurately, efficiently, and in accordance with governing trust documents. This role handles highly confidential matters and requires a strong working knowledge of organizational policies, procedures, and collective bargaining agreements. The analyst works closely with auditors, employers, attorneys, and internal stakeholders to resolve delinquencies, process audits, and support collection efforts. Key Responsibilities Prepare and distribute audit announcement letters and update internal databases and accounting records for tracking Collect, organize, and provide documentation required for assigned audits; monitor and follow up on incomplete audits Process completed audits in internal systems and notify employers of audit results and any delinquent contributions Review auditor invoices for accuracy Process payments related to audits and delinquent accounts Prepare and distribute delinquency notices Communicate with employers regarding delinquency notices and assist in resolving outstanding issues Provide administrative support to legal counsel related to collections activities Ensure pension overpayments are submitted for payment and track status to completion Review progress reports to identify delinquent monthly payroll report filings and address affected accounts Serve as a representative when working with external parties such as attorneys, fund administrators, and collection professionals to negotiate payments and services Conduct follow-up with employers, negotiate repayment terms, and prepare repayment agreements Refer delinquent accounts to legal counsel in accordance with established guidelines Track accounts under legal review and maintain accurate status updates Identify employer overpayments and make recommendations to senior staff Perform other related duties as assigned Required and Preferred Qualifications Three or more years of experience in a related field preferred Bachelor’s degree or equivalent professional experience preferred Experience with Taft-Hartley Trust Funds or auditing strongly preferred Strong written and verbal communication skills Ability to manage complex and sensitive issues with professionalism, flexibility, and a cooperative approach Demonstrated responsiveness to operational leaders and stakeholders to support informed decision-making Proven ability to investigate issues, gather supporting documentation, and collaborate with participants, vendors, and internal teams to resolve matters effectively