Audio Video Technician at Marlborough, MA - Locals Only

Role : Audio Video Technician

Location: Marlborough, MA - Onsite

Duration: 6 months

• Checking all conference rooms on a regular basis

o Test all aspects of rooms equipment

 Hardware power status confirmation

 Battery levels on items like remotes

 Confirm correct functionality of all audio and video features

 Troubleshooting technical issues

 Work with vendors as needed to resolve issues

o Ensure rooms are in good looking order

 Work with facilities to remedy any physical needs of the space

• Utilize monitoring solutions to quickly identify and respond to issues

• Assist users with immediate room issue or needs

o Troubleshoot active problems in person

o Work with vendors as needed to resolve issues

• AV Training

o Hold regular training sessions with the site

 Usage of the equipment

 Best practices

 General AV support questions

• Track and respond to ServiceNow work request

• Work with the greater AV group on implementing changes to the AV environment at your local site

• Point person for all AV needs your site has

• Special Projects; work with other team members or manager on AV oriented projects

Diploma or Bachelors.

 All your information will be kept confidential according to EEO guidelines.