Associate Underwriter

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.

Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.

Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.

As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!

About the Position:

As an Associate Underwriter, you will provide support to our Underwriting Team. This position is designed to teach you the ropes of property and casualty underwriting and how we work as a business. You will be responsible for reviewing inspections, approving policy changes, and responding to inbound calls and chats from agents.

This is a fast-paced position that will prepare you to become an Underwriter.

*This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL, AZ, FL, GA, KY, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Some travel for day-to-day work, team meetings, and training will be required.

Key Responsibilities: (What you'll be asked to do)

• Responsible for reviewing a high volume of new business and renewal inspection reports for risk eligibility across multiple states.
• Issue non-renewals or cancellations and conduct reviews for reinstatements.
• Partner with internal departments to accurately resolve requests from agents to maintain Swyfft’s expected service guidelines.
• Accurately authorize endorsements through Zendesk as needed.
• Providing a great customer experience by answering inbound calls and chat requests from agents.
• Partner with internal team members on underwriting-related projects.

The Successful Candidate: (What we're looking for)

• You thrive in a metrics-driven work environment and understand the importance of getting the job done.
• You are detail-oriented, organized, and can multi-task like nothing anyone has ever seen before.
• Both internal (your peers) and external clients commend your excellent verbal and written communication skills and the timeliness of your follow-up.
• You’re able to work independently or in a team-oriented environment.

Some Requirements:

• 3+ years of experience working in the P&C or commercial insurance space.
• You have previous experience in a customer service-oriented position.

Certifications or Licensing:

• Producer license preferred, but not required.

Education:

• Bachelor’s degree or equivalent experience required.
• High School Diploma or its equivalent (GED) required.

Computer Skills:

• Must be proficient with MS Office, Zendesk, and other internal insurance related programs, systems, or applications. (Outlook, Word, and Excel).
• Ability to communicate effectively using programs such as Slack & MS Teams. You are comfortable sharing screens and video chatting.

 Other:

• Reliable high-speed internet connectivity required.
• Designated quiet work from home space.

The typical base pay range for this role across the U.S. is: $50,000.00 - $60,000.00 per year + benefits.

There is a different range applicable to specific work locations. This salary range is a good-faith estimate of what Swyfft may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects annual compensation (as applicable) and does not include bonuses or other incentives that the company may choose to pay at its sole discretion.

In addition to base compensation Swyfft offers a comprehensive benefit package.

We Have a Great Benefits Package!

• Medical, Dental, and Vision
• Short- and Long-Term Disability (Company Paid)
• Voluntary Long-Term Disability
• Employee Life & AD&D (Company Paid)
• Voluntary Employee, Spouse, and Child Life & AD&D
• Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
• 401K with a generous matching contribution and no vesting schedule 
• 20 days of PTO annually (prorated based on hire date)
• Company Paid Holidays and 2 “Choose Your Own Holidays”

It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

If you require accommodations during the application or interview, please contact Kristine Kustra at [email protected] or Nicholas Balten at [email protected], and we will make every effort to accommodate your needs.

Please Note: Swyfft Holdings, LLC is not accepting 3rd party agency resumes for this position, please do not forward resumes to our careers email address or Swyfft Holdings, LLC employees. Swyfft Holdings, LLC will not be responsible for any fees related to unsolicited resumes.