At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities we can. We have massively scaled our efforts across Asia and now have our sights on taking our best in class technology to the rest of the world. And we are looking for talented professionals to join us in this journey!
Lalamove is seeking a strategic Research candidate to join our BI and Research team. This role supports the Research & Strategy function by conducting market, on ground field research, user research, and industry research to inform business decisions. The position is execution-heavy and works closely with senior researchers, strategy, and leadership teams to deliver structured insights.
Key Responsibilities
1. Global Macro & Market Research
Track global and regional economic, regulatory, and geopolitical trends impacting logistics and on-demand delivery
Support regional market assessments and expansion opportunities
Conduct scenario planning to anticipate potential market disruptions
2. Competitive & Industry Intelligence
Monitor competitor offerings, pricing, partnerships, and funding activity
Research logistics, delivery, transportation, and adjacent industries to identify trends and disruptive innovations
Maintain trackers and share actionable insights across teams
3. User & Field Research
Conduct user interviews, surveys, and field visits to understand customer behaviors, needs, and pain points
Observe and gather insights from real-world logistics and delivery operations
Translate qualitative and quantitative findings into actionable recommendations for product, operations, and strategy teams
Qualifications & Experience
Bachelor’s degree in any field
1–7 years of experience in consulting, research, business analysis, strategy, market intelligence, or related roles
Strong desk research, field interview and data synthesis skills
Interest in logistics, transportation, tech platforms, or marketplace businesses
Solid analytical thinking with attention to detail
Clear written communication and ability to summarize insights
Comfortable working with ambiguity and learning new industries quickly
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:
https://www.lalamove.com/en-hk/candidate-privacy-notice
