The Opportunity 

As the Associate/SA Chief of Staff you will sit at the heartbeat of Instiglio — supporting the development of new systems, operating models, and leadership structures that allow our organization to scale impact globally. 

This is a role for someone who is equally: 

• a strategic operator, 
• a hands-on builder, 
• a change management leader, and 
• a get-stuff-done executor who thrives in complexity. 

You will: 

• Serve as the CEO’s principal strategic partner, elevating executive effectiveness, alignment, and strategic focus.
• Support the building and refinement of the core organizational systems that enable a high-performing, aligned, and impact-driven institution.
• Support the organization-wide Transformation & Change Management Program, driving AI integration, partnerships systems, impact management systems, and operating model evolution.
• Work directly with the Board, and Senior Leadership across the organization.  

How You Will Make an Impact 

• Strategic Leadership Support to the CEO and other senior leaders  
  • Structure and prepare CEO engagements with senior leadership, board members, key partners, and external stakeholders. 
  • Ensure the CEO’s priorities are clearly communicated, resourced, and executed across the organization. 
  • Serve as the CEO’s strategic thought partner and advise courses of action on critical matters, using a data-driven approach. 
• Leadership Rhythm & Governance 
  • Oversee decision-making cycles across the CEO, Senior Leadership Team, and Board: 
    • Design agendas 
    • Synthesize insights 
    • Prepare materials 
    • Ensure follow-through 
• Interface Management 
  • Manage the flow of information between the CEO and senior leaders, ensuring clarity, alignment, and productive collaboration. 
  • Serve as a trusted advisor and thought partner behind major organizational decisions and conversations. 
• Support on Strategic Initiatives (examples, responsibilities can shift depending on organizational needs and priorities) 
  • AI Integration & Digital Transformation 
    • Support the design, piloting, and scaling of AI tools that enhance decision-making, team productivity, and service delivery. 
    • Drive organizational AI adoption, capability-building, and change management. 
    • Translate emerging AI opportunities into practical workflows, operating model shifts, and strategic advantages. 
  • Internal Operating Model Evolution 
    • Support the integration of AI across our operational systems, piloting and scaling tools that boost productivity and decision-making. 
    • Drive process redesign across people systems, workflows, governance rhythms, and collaboration structures. 
  • Change Management Leadership & Transformation  
    • Drive end-to-end change processes: diagnosing issues, designing solutions, preparing teams, ensuring adoption, and measuring results. 
    • Act as the integrator across teams, ensuring transformation efforts are coherent, sequenced, and embedded in practice. 
  • Impact strategy & measurement  
    • Support the impact team with the development of Instiglio’s Impact Strategy  
    • Support the development of a comprehensive Impact Measurement & Monitoring framework  
• Roll-Up-Your-Sleeves Execution 
  • This is not a strategy-only role. You will personally: Build tools, draft frameworks, run project management, facilitate alignment, troubleshoot operational fires, ensure implementation sticks 
  • You are responsible for seeing things through from idea to execution to sustained adoption.

Who You Are 

• Experience 
  • More than 5 years of relevant experience in:  
    • Business & Management consulting, or similar roles; 
    • Stakeholder management, with senior executives on strategy and execution; 
    • Exposure to organizational transformation & change management, and/or systems-building in high-growth or complex environments, and/or designing and scaling operating models, decision systems, and workflows. 
  • Additional bonus if you have experience in:  
    • AI or technology implementation in organizations 
    • Public sector reform, or international development 
• Skills & Competencies 
  • Builder mindset: loves designing systems from scratch, iterating, and operationalizing ideas. 
  • Exceptional organizational, coordination, and project management skills — capable of juggling multiple high-stakes initiatives. 
  • Hands-on operator: capable of moving from high-level strategy into detailed execution. 
  • Structured thinker able to clarify complexity and turn it into actionable plans. 
  • High EQ, humility, and adaptability — thrives in a role that is demanding, fluid, and often behind the scenes. 
  • Creative and innovative leader who is energized by rapidly changing environments. 
  • Cross-cultural fluency, with demonstrated effectiveness working across geographies and diverse teams. 
  • Mission-driven, motivated by impact and public-sector transformation. 
• Mindset & Culture Fit 
  • Thrives as a resourceful, sleeves-rolled-up doer; not an armchair strategist. 
  • Comfortable being on the front lines of organizational fires, responding with clarity and calm. 
  • Collaborative, influence-oriented, and committed to building strong relationships. 
  • Values purpose over spotlight. 

• Woking model and benefits
  • Hybrid work model with in-person collaboration requirements. 
  • Comprehensive benefits including personal days, health insurance, parental leave, travel insurance, and company-wide end-of-year closure. 

Join Us 

To apply, please submit your CV and answer the application questions listed. Applications are reviewed on a rolling basis.