Associate, Product Creation Operations

Figs is hiring an Associate, Product Creation Operations to own and optimize our apparel and accessories go-to-market (GTM) product creation calendar, keep cross-functional teams aligned, and ensure we deliver best-in-class products on time. This role sits at the center of Merchandising, Design, Technical Design, Sourcing, and Materials, turning complex timelines and data into clear actions, visibility, and momentum for the business. This role will report into the Director, GTM Strategy.

What you’ll be doing:

• Maintain apparel and accessories go-to-market calendars supporting all product functions and special projects, reacting quickly to evolving business needs and time constraints
• Manage daily operations for the Product Creation team: communicate and follow up on key due dates during weekly POD meetings, schedule GTM touchpoints and milestone meetings, assess risks and impacts of delays, and elevate to leadership as needed
• Anticipate creative workload and calendar impact by proactively assessing how shifting deadlines or new initiatives affect Product Creation timelines and proposing solutions or adjustments to keep teams on track
• Assist with milestone meeting logistics, including room preparation, sample organization, fit model scheduling, and tracking key follow-ups
• Work with cross-functional partners on process gaps and improvements by supporting SOP creation, documenting best practices, and facilitating new process implementation
• Capture and report KPIs related to calendar adherence
• Collaborate with the Data & Analytics team to create and streamline reporting tools that support the Product Creation team
• Manage vendor newsletters to communicate critical information regarding process changes and standard implementation

Requirements:

• 3+ years of experience in Product Operations, Product Development, or Sourcing within Apparel, Accessories or Footwear
• Strong understanding of the end-to-end product development lifecycle (ideation, line planning, sketching, pre-development, design handoffs, prototyping, and production)
• Knowledge of general development timelines, including sampling turn times, material lead times, and factory/mill calendar impacts
• Familiarity with garment production processes (for example, purchase order placement, bulk material ordering, PP sampling)
• Proficiency with Centric or similar PLM platforms (preferred)
• Experience with Looker, Tableau, or similar BI applications for reporting (preferred)
• Skilled in Excel or Google Sheets, including formulas and pivot tables (preferred)

Other must haves:

• Proven work ethic and integrity
• Positive attitude 
• Desire to excel and grow with FIGS
• Entrepreneurial spirit and egoless nature
• Ability to adapt to change

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $75,000 and $85,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. 

Additional Compensation and Benefits 

• Equity: FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan  

• Other compensation and benefits offered include: 
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance  
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS sponsored Uber Eats voucher for in-office weeks
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service 

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.