Associate Pharmacy Technician

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We're recruiting to fill the role of a Pharmacy Technician. The associate pharmacy technician helps make sure patients get the right medicines safely and on time. They work with pharmacists and other team members to prepare, package, and label prescriptions for patients seen at our clinics. They also help keep the pharmacy organized by checking stock levels, storing medicines properly, and keeping all records up to date. 

The technician supports smooth daily pharmacy operations by helping with basic data entry, processing prescriptions, and assisting patients politely and clearly when they have questions. They play an important role in keeping the pharmacy safe, clean, and well supplied so every patient receives high-quality care. 

Responsibilities

Preparing and dispensing medicines 

• Help the pharmacist prepare and package medicines for patients. 
• Count, measure, or pour the right amount of medicine as written in the prescription. 
• Label all medicines clearly with the right name, dose, and instructions. 
• Check that each medicine matches the prescription before giving it to the patient. 

Processing prescriptions and records 

• Enter new prescription details into the pharmacy system quickly and accurately. 
• Update patient information and refill requests when needed. 
• Keep all records neat and complete in the electronic system. 
• Follow privacy rules to protect patient information. 

Managing stock and supplies 

• Keep track of medicines and supplies to make sure nothing runs out. 
• Restock shelves when items are low and remove expired products. 
• Help with counting stock and checking for any differences. 
• Report shortages or damaged items to the pharmacist right away. 

Packaging and labeling medicines 

• Prepare medicines using blister packs, bottles, or unit-dose packaging as needed. 
• Apply correct labels showing the patient’s name, dosage, and expiry date. 
• Check that labels are neat, clear, and follow all safety and legal rules. 

Supporting pharmacy operations 

• Keep the pharmacy clean, organized, and safe at all times. 
• Assist with answering calls, handling simple patient questions, and directing customers politely. 
• Help file paperwork, track deliveries, and manage simple reports. 
• Work closely with pharmacists, clinic staff, and customer care teams to ensure smooth service for patients. 

Promoting safety and quality 

• Report any medication errors, damaged stock, or patient complaints to the pharmacist. 
• Follow all pharmacy rules for handling controlled drugs, cold-chain medicines, and disposal of expired items. 
• Support safe, high-quality care by following instructions carefully and asking when unsure. 

Requirements

Required: 

• Certificate of Pharmacy Technician is compulsory. 
• Registration with the Board of Pharmacy and current practicing license as a Pharmacy Technician is required. 
• Completion or official exemption from NYSC  
• 0 - 2 years’ experience as a Pharmacy Technician. 
• Good knowledge of dispensing commonly prescribed medication. 
• Excellent written and oral communication. 
• Ability to communicate medical concepts in clear layman language. 

Nice-to-Have: 

• Familiarity with and proficiency with technological tools including Microsoft Office suite (Word, Excel and Outlook) 
• Experience providing high quality patient counselling. 
• Experience processing prescriptions electronically and ensure all information is accurate and complete. 
• Experience with pharmaceutical supply and inventory management. 

Benefits

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Competitive Salary and Benefits
  We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
  Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
  Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
  Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
  Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
  Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
  We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.