Associate Operations Manager

You will ... 

Role Summary
Own leadership and strategic oversight for a Procurement Pod/Region, ensuring team performance, process discipline, and cross-functional alignment across DCs, 3PLs, and national procurement.

People Leadership

• Lead, coach, and develop a team of 3–8 buyers, including weekly 1:1s, performance check-ins, and structured feedback. Assist in PTO coverage
• Partner with the Operations Manager to create and manage development plans, conduct performance discussions, and support buyer career progression

Responsible for training, onboarding, and competency-building for new team members in the pod

Strategic & Operational Oversight

• Oversee and direct the pod’s weekly procurement operations at a program level, ensuring the team delivers on targets and deadlines
• Act as the final escalation point for all pod/region issues involving DCs, 3PLs, and strategy teams
• Drive process governance, ensuring all pod buyers consistently follow tools, workflows, SLAs, and documentation requirements. Partner in the execution and follow through of CI Initiatives

Cross-Pod Responsibilities

• Ensure pod alignment with national procurement strategies, policies, and operational standards
• Participate in national forums to evaluate inventory risks, review performance trends, and shape future process enhancements
• Represent the pod in conversations around network-wide optimization, waste reduction strategy, new SKU rollout governance, and replenishment methodology improvements

You are…

• Obsessed with food! 
• Analytical and a problem-solving zealot 
• Proactive, ambitious, and assertive: you take ownership of your work and think beyond the scope of a given assignment 
• Entrepreneurial and can make things happen 
• Excited to work in a fast-paced environment with constant change and limited direction
• Comfortable making split-second decisions with far reaching consequences 
• Passionate about our business and committed to its growth 

At a minimum, you have... 

• A Bachelor’s degree is required 
• 3+ years of purchasing experience, preferably in produce, protein, or other food products
• People Management experience is a plus!
• Inventory Management experience is a plus! 
• Quantitative and analytical experience(either through education or professional experience)  including solid comfort in Excel
• Knowledge & interest in food/food service is encouraged

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.