Associate, Office Experience

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

The Associate, Office Experience’s primary responsibility is to oversee day-to-day office operations and procedures while fostering a positive and engaging workplace. This role ensures employees feel welcomed, heard, cared for, and consistently informed about office and company updates. 

The ideal candidate brings a proactive, solutions-oriented mindset, a warm and supportive presence, and the ability to anticipate needs before they arise. This role also includes light first-line IT support, requiring basic technology knowledge and confidence in troubleshooting common issues or partnering with IT to ensure seamless workplace technology operations.

We are seeking a true go-getter, someone who takes initiative, maintains a can-do attitude, and doesn’t hesitate to roll up their sleeves. A strong sense of ownership, resourcefulness, and flexibility is key. This person should be comfortable wearing many hats, navigating ambiguity, and stepping in wherever needed to support the smooth running of the office and daily employee experience.

WHAT YOU’LL DO:

• Oversee daily office operations to ensure a professional, organized, and welcoming environment
• Provide exceptional hospitality and serve as a warm, reliable first point of contact for employees, guests, and vendors
• Proactively identify and resolve workplace needs to improve employee experience and operational efficiency
• Coordinate with building management, vendors, facilities, and global IT partners to maintain seamless office operations
• Support onboarding and offboarding logistics, including workspace setup, access, and equipment needs
• Plan and execute office events and engagement initiatives to foster a cohesive and positive culture
• Maintain office supplies, budget, deliveries, equipment, and vendor relationships
• Ensure timely communication of office updates, logistics, and relevant company information
• Foster a psychologically safe, inclusive, and supportive workplace environment

WHAT YOU BRING:

• 1+ years in Office Management, Hospitality, Workplace Experience, or a similar people-facing role.
• A naturally warm, approachable demeanor with a passion for building community and making others feel supported.
• Experience planning high-impact team engagement events that go beyond just "happy hour" to foster a creative community.
• A deep understanding of our brand voice, ensuring the physical office space reflects our creative identity.
• A history of working cross-functionally with HR and Marketing to drive internal branding and employee morale.
• The ability to MacGyver a solution when a presentation remote fails five minutes before a big pitch.
• You aren’t afraid of a mess of cables. You have a basic understanding of Mac/PC hardware and AV systems (like Zoom Rooms or Google Meet) and the "Google-fu" skills to troubleshoot unfamiliar tech issues.
• You don’t wait for a "To-Do" list. You notice the lightbulb that needs changing or the glitchy TV remote and handle it before anyone else notices.
• You thrive in a "wearer of many hats" environment. You can pivot from setting up a high-stakes executive board meeting to restocking the kitchen without losing your cool.
• Clear, concise, and professional communication, whether you’re writing a Slack announcement to the whole office or coordinating with external vendors.
• The ability to handle sensitive information and office access with the utmost professionalism and integrity.
• You are organized, detail-oriented, and possess the physical stamina to move equipment or prep event spaces when needed.
• Strong ability to project manage tasks to completion 

This is a 3-month contract with the potential to extend.

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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