Associate MSP Account Manager, APAC

Keeper is hiring a driven Associate MSP Account Manager to join our high producing APAC sales team. Candidates must be able to work from our Tokyo, Japan office for eligibility. 

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while building new MSP relationships in this pivotal role!

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

As an Associate MSP Account Manager, you will  play a critical role in driving Keeper Security’s MSP channel growth within the assigned territory. This position focuses on new partner development, inbound lead qualification, and revenue expansion within small-to-midsized MSP accounts. You will work closely with an MSP Account Manager to ensure comprehensive territory coverage, exceptional partner support, and consistent pipeline growth.

Responsibilities

• Qualify and respond promptly to inbound leads, ensuring a strong first impression of Keeper’s MSP program and products
• Manage day-to-day partner requests for pricing, training, and renewals while identifying expansion and cross-sell opportunities
• Conduct engaging virtual demos that articulate Keeper’s value in cybersecurity, password management, and privileged access solutions
• Research and reach out to potential MSP, MSSP, and Telco partners to generate new pipeline and drive program adoption
• Work in tandem with the ISR 2 to transition growing accounts to strategic management while maintaining territory continuity
• Participate in sales training and enablement activities to build expertise in Keeper’s portfolio and develop into a future ISR 2
• Utilize CRM (Salesforce) and reporting tools to maintain accurate records of activity, pipeline status, and forecast accuracy
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

• 2+ years of experience in inside sales, channel development, or B2B SaaS sales
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Foundational knowledge of the MSP and cybersecurity landscape
• Excellent organizational skills with a strong attention to detail
• Proven ability to manage multiple accounts and tasks simultaneously, deadline driven
• Comfort with virtual presentations, demos, and CRM-based sales workflows
• Experience working with a Customer Relationship Management tool, Salesforce is highly preferred
• Proficiency with Microsoft Office & Google Suite programs preferred
• A positive mindset, team-oriented, results driven, and organized
• Ambition to grow into a senior sales or strategic account role within Keeper’s MSP organization
• Willingness to travel up to 15%

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.