Associate Manager / Manager , PR & Client Services (B2C)

Job Summary

As a Manager, PR & Client Services, you will be responsible for leading and managing strategic client relationships, ensuring the successful delivery of communication programs that align with their business objectives. You will play a pivotal role in building strong client partnerships, providing strategic counsel, and overseeing project execution.

Responsibilities:

• Client Relationship Management:

  • Develop and maintain strong, long-term relationships with key client contacts.

  • Proactively identify client needs and opportunities, providing strategic counsel and innovative solutions.

  • Manage client expectations and ensure high levels of client satisfaction.

• Project Management:

  • Oversee the planning, execution, and evaluation of complex communication projects, ensuring timely delivery and budget adherence.

  • Lead cross-functional teams to collaborate effectively and achieve project objectives.

  • Monitor project progress, identify potential risks, and implement mitigation strategies.

• Team Leadership:

  • Lead, mentor, and develop a high-performing team of communication professionals.

  • Foster a positive, collaborative, and results-oriented team culture.

  • Provide guidance, coaching, and performance feedback to team members.

• Strategic Planning:

  • Develop and implement comprehensive communication strategies aligned with clients' business objectives.

  • Conduct in-depth research and analysis to identify key trends and opportunities.

  • Develop and execute innovative communication campaigns that drive results.

• Financial Management:

  • Manage project budgets and ensure profitability.

  • Monitor and track project expenses, and identify cost-saving opportunities.

• Business Development:

  • Contribute to business development efforts, including identifying new opportunities, preparing proposals, and presenting to potential clients.