What will you do as an Associate Manager - HR Operations:
HR Operations & Employee Lifecycle
Manage complete employee lifecycle operations – onboarding, documentation, confirmation, transfers, exits, and final settlements
Ensure accurate maintenance of employee records and HRIS data
Drive seamless onboarding and exit experiences
Payroll & Compensation
Own monthly payroll processing in coordination with payroll vendors/finance
Ensure accuracy in salary structures, reimbursements, deductions, and statutory payouts
Support annual compensation cycles, increments, and bonuses
Compliance & Statutory
Ensure compliance with all applicable labor laws and statutory requirements (PF, ESIC, PT, Gratuity, Shops & Establishments, etc.)
Manage audits, inspections, and statutory filings
Keep HR policies updated as per regulatory changes
HR Policies & Process Excellence
Design, implement, and update HR policies, SOPs, and guidelines
Identify gaps and drive process automation and operational efficiencies
Act as the escalation point for HR operations issues
Employee Experience & Engagement
Handle employee queries related to payroll, policies, benefits, and HR processes
Partner with HRBPs and leadership to resolve employee concerns effectively
Support engagement initiatives from an operational standpoint
Vendor & Stakeholder Management
Manage HR vendors
Coordinate with Finance, Legal, IT, and Admin teams for seamless HR delivery
Team Management
Lead and mentor the HR Operations team
Set SLAs, review performance, and build operational capability
What are we looking for:
4 - 5 years of relevant experience
Proven experience in HR Operations in a growing, mid-size company with a strong focus on performance and compensation
Understanding of general human resources policies and procedures
Must have handled the entire appraisal cycle
Good knowledge of employment/labor laws
Outstanding knowledge of MS Office, HRMS
Strong initiative. We are looking for a self-starter who successfully sees projects through to completion
Experience handling sensitive employee experiences with discretion and confidentiality
Excellent communication and people skills
Aptitude in problem-solving
