Associate General Counsel

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

THE LEGAL TEAM 

Zuora Legal is a world class team of smart, empathetic people, who apply their tremendous legal expertise and business acumen in collaborative and agile ways.  We are  involved in every aspect of our business. We focus on Zuora’s most important legal issues, do the right thing, simplify complicated issues, and support, respect and enjoy each other. As trusted advisors, we support Zuora’s growth in an efficient, predictable and responsive manner while assessing and advising on legal risks to drive the best business decisions. Our approach is collaborative and solution-oriented and we  stay closely connected to our ZEOs to help navigate the evolving legal landscape. 

THE ROLE 

An expert, agile, practical, business-focused attorney and leader to provide advice and cross-functional support for Zuora Compliance priorities, with a focus on Employment law and Human Resources counseling and guidance, litigation and investigations, as well as company-wide compliance, including Environment, Social, Governance.  

Reporting to the Vice President, Deputy General Counsel, Compliance & Litigation, the Associate General Counsel will have wide-ranging responsibilities that include: (i) providing guidance, support, and expertise to Zuora’s global Human Resources team; (ii) tackling challenging employment law and other compliance-focused projects that support our products and services; (iii) assisting with company-wide litigation and investigations; (iv) working collaboratively and proactively across the Corporate, Commercial, and IP & Product legal teams to address legal compliance and litigation priorities, with a focus on identifying and mitigating risks; and (v) developing cross-functional and influential relationships by working with stakeholders, including Human Resources, Product and Technology, Information Security, Information Technology, Training and Development, Sales, and the Finance and Internal Audit teams.

This role can be remote or in person (in areas where Zuora has an office (Redwood City, CA, Boston, MA, or Atlanta, GA) upon determination by the successful candidate and manager. There is some opportunity to travel, especially to develop  relationships with business partners and legal teammates. 

RESPONSIBILITIES: 

The successful attorney will: 

• Provide day-to-day legal guidance to HR and business leaders on global employment law matters, including hiring, performance management, investigations, leaves of absence, accommodations, and terminations.
• Draft, review, and update employment agreements, policies, handbooks, and HR procedures to ensure compliance with local and international labor laws.
• Manage and advise on workplace investigations involving misconduct, discrimination, harassment, retaliation, and policy violations.
• Partner with global HR teams to drive consistent application of employment policies across regions while recognizing and accommodating local law differences.
• Support strategic HR initiatives including workforce planning, organizational restructuring, employee engagement programs, and environmental social governance (ESG) efforts.
• Mitigate legal risks by advising on disciplinary actions and sensitive employee-relations matters.
• Monitor changes in employment laws across multiple jurisdictions and communicate impacts to HR and leadership.
• Develop and deliver training to HR and management on employment law topics, compliance, and best practices.
• Advise the business  with respect to employee benefits, compliance, and leave-of-absence regulations across global jurisdictions.
• Manage complex litigation (including employment litigation), regulatory matters, and/or region-specific challenges while overseeing external counsel.  
• Manage and support cross-functional projects such as compensation updates, contingent workforce compliance, and other Zuora proactive compliance priorities, including leveraging the use of Artificial Intelligence (AI) across initiatives.  
• Ensure compliance with privacy, data protection, and personnel file requirements (e.g., GDPR, local data retention rules).

COMPETENCIES/PERSONAL TRAITS

• Ethical in all dealings. 
• Excellent judgment.
• Creative thinker who is proactive, a self-starter, and solution-oriented.
• Energized by the challenges of serving a dynamic and fast-moving company; comfortable with change and ambiguity; and able to build scalable processes from the ground up.
• Ability to influence and earn respect across functions and at all levels, including through:
• Legal expertise conveyed through concise, actionable communications; 
• Empathetically learning about the business goals, pressures and priorities of other teams, and looking at issues from their perspective;
• Maintaining a positive attitude when faced with adversity to overcome challenges and break through barriers;
• Being a problem-solver, a constructive resolver of conflicts, and someone who proposes business-oriented solutions to complex problems; and
• Driving and executing solutions with minimal guidance. 
• Strong engaging leader with the presence and ability to engage with leadership, manage effectively, and inspire colleagues. 
• Highly collaborative person who works and communicates effectively and respectfully across all functions, cultures, and organizational levels. 
• Ability to quickly identify and resolve issues while effectively balancing legal risks with business objectives.
• Agile and process-oriented; ability to simplify, iterate, automate, and operationalize workflows.  
• Extensive working knowledge of applicable laws and regulations.
• Strong organizational skills, and able to effectively prioritize multiple complex concurrent issues in a fast paced matrixed environment. 

EDUCATION/EXPERIENCE

• Minimum of 7-10 years of relevant law firm and/or legal department experience.
• JD or equivalent from an accredited law school; licensed to practice law in at least one U.S. jurisdiction.
• Substantive knowledge of employment law and counseling with litigation experience.
• Demonstrated in-house experience advising and providing practical solutions to the management of HR, compliance, privacy, and other compliance risks, as well as litigation and investigation experience.
• Experience with SaaS and data analytics are a plus.

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.