Associate Finance & Operations Specialist

AI overview

As an Associate Finance & Operations Specialist, you will manage diverse financial and operational tasks critical for a high-growth B2B environment, ensuring efficiency and quality.
About Zowie: At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer interactions—delivering instant, personalized, and exceptional experiences. We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like GetYourGuide, DocMorris, Monos, Monica Vinader, Decathlon, InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly. About the role As an Associate Finance & Operations Specialist you will be a crucial member of our Finance and People Operations Team, working closely with other members of the team, stakeholders across the entire Zowie business, and external service providers. Your responsibilities will include a broad range of financial and operational tasks essential to our high-growth, dynamic business, including:
  • Supporting all financial and operational tasks of a high-growth B2B business, including payroll, month-end close, and financial reporting
  • Invoicing customers, reporting cash collections and working with our corporate expense management platform
  • Processing invoices and managing payments to vendors
  • Supporting forecasting and budgeting processes
  • Supporting and/or leading selected processes regarding Zowie employees and contractors
  • Identifying potential inefficiencies and proposing improvements to the processes you execute
  • Taking part in other projects involving Finance function in Zowie 
  • Ideally, you'll bring with you:
  • Good knowledge of key financial issues and concepts
  • 2+ years of experience in finance, accounting and/or controlling
  • Demonstrable skills in Microsoft Excel or similar tools
  • Great attention to detail and organizational skills
  • A high degree of ownership and focus on quality  
  • Excellent verbal and written communication skills in Polish and English
  • Enthusiasm and eagerness to work for a fast-growing company
  • A self-starter and results-driven approach
  • It'll be awesome if you have:
  • Degree in finance, accounting or business administration 
  • Experience in a high-growth startup environment or an IT/SaaS business
  • Knowledge in US-specific accounting and/or HR matters
  • AI-native culture:
    Our team embraces AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale. We’re looking for people who are excited to develop within this space and contribute to such culture by bringing ideas to the table, and continuously evolving their approach to leverage emerging tools.

    We are:
    Ambitious and innovative. We never settle. We always look for better ways of doing things. 
    Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team. 
    Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment. 
    Growing fast. You’ll have a lot of autonomy and impact as we grow.

    Zowie is an AI powered customer service automation platform built for ecommerce brands who want their customer service to be more proactive.

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