Associate, Executive Communications

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are seeking an Associate, Executive Communications to lead digital thought leadership and communications for Cross River’s CEO. This high-impact role is for a sharp, relentlessly curious communicator who views the world through both a strategic and creative lens — someone who spots opportunity in every headline, conversation, and policy shift.

This person doesn’t wait for assignments — they create them. They see a piece of relevant news or a new industry development and immediately connect it to Cross River’s mission, values, and positioning. They know how to turn ideas into thoughtful, timely content that builds influence and credibility for our CEO across fintech, technology, banking, Israel, and community impact.

The ideal candidate combines intellectual depth with speed, composure, and creativity. They’re fluent in financial and policy topics yet equally comfortable writing human, values-driven storytelling. They thrive on momentum, operate with ownership, and bring both strategic insight and flawless execution to every piece of content.

Responsibilities:

• Proactive Content Leadership: Constantly scan the news and industry landscape for stories, trends, and policy developments that align with Cross River’s mission and the CEO’s worldview — generating ideas, framing opportunities, and translating insights into compelling communications.
• Content Creation: Write and edit all social and digital content on behalf of the CEO — including posts, longform essays, thought leadership, and creative storytelling that reflect that reflect the CEO’s unique perspective and Cross River’s broader strategy.
• Social Media Management: Manage the CEO’s digital presence across platforms (primarily LinkedIn and X), ensuring a consistent, authentic voice that blends industry expertise, leadership values, and community engagement.
• Narrative Development: Build and maintain a content framework and editorial calendar that connects short-term opportunities to long-term positioning goals.
• Analytics & Optimization: Measure engagement and performance, turning insights into actionable improvements for tone, timing, and topic selection.
• Reputation Management: Monitor conversations and industry developments to identify proactive opportunities and mitigate risks.
• Crisis & Rapid Response: Serve as a trusted partner during sensitive or time-critical moments, ensuring quick, accurate, and authentic communications.
• Creative Development: Collaborate with design and multimedia partners to pair storytelling with high-quality visuals and video content.
• Global & Cultural Awareness: Incorporate knowledge of global markets and cultural contexts — particularly Israel’s innovation ecosystem and philanthropic landscape — into communications strategy.

Qualifications:

• 3+ years of experience in executive communications, strategic communications, journalism, or public affairs.
• A natural storyteller with sharp instincts — able to spot opportunities in real time and turn them into content that drives conversation.
• Exceptional writing and editing skills; able to capture executive tone and shift seamlessly between analytical, policy, and creative modes.
• Experience managing or ghostwriting for senior leaders (CEO, founder, or public figure) with a strong public voice.
• Understanding of fintech, financial services, technology, and policy environments.
• Composure under pressure — able to manage competing deadlines and priorities while maintaining clarity and accuracy.
• Proactive mindset with strong judgment, discretion, and ability to anticipate needs before they arise.
• Strong understanding of digital and social media ecosystems, content performance, and community engagement.

Bonus:

• Familiarity with public sector, nonprofit, or philanthropic communications.
• Experience or understanding of Israel’s innovation economy and community networks.
• Background in financial regulation, policy writing, or advocacy communications.

This Role Is Critical To…

…amplifying the CEO’s leadership voice and shaping Cross River’s place in the conversations that matter most — from financial innovation and technology to inclusion and community impact. Through thoughtful writing, strategic storytelling, and digital fluency, this role connects our mission to the conversations shaping the future of finance, technology, and inclusion. If you’re a strategic communicator who sees ideas everywhere and thrives on transforming them into meaningful stories, we’d love to hear from you.

#LI-KR1 #LI-Hybrid #LI-Onsite

Salary Range: $90,000.00 - $110,000.00