Associate Event Coordinator (based in Australia)

Mission – Why we exist, what we do, and why we need you

SpotMe is a leading B2B event platform that helps enterprises increase the impact of their events by delivering CRM-connected, high-quality experiences across in-person, virtual, hybrid events, and webinars. With a strong focus on life sciences, SpotMe powers Onomi: an HCP engagement product that enables medical and commercial teams to run impactful congresses, symposia, advisory boards, and webinars. Together, SpotMe and Onomi turn events into a company’s most effective engagement channel. 

This position is the ideal role for freelancers in event management or event technology who are committed to push digitalization and engagement to the next level. Passionate about this industry, you will work with a variety of clients to become a subject matter expert of SpotMe/Onomi solutions including onsite logistics, giving you the opportunity for global travel. You will appreciate operating at a fast pace on multiple types of projects. Customer oriented and with a strong attention to detail this role will make you part of our international growing team. Our most successful Event Coordinators become Associate Project Managers (still contractor based) within 1 year which then open new career growth and assignment opportunities within the company.

As an Event Coordinator, you will be reporting to the Operations Lead and you will: 

• Attend events onsite: Support our clients as the primary point of contact onsite, update content on the app, set up and rehearse onsite with the client and AV team, deliver live interactivity, provide assistance to participants, set up badge printers. (90%)
• Support virtual events: Be the main point of contact for the client during live sessions, handling platform updates and user escalations. Use our powerful Backstage CMS to tailor-make the clients’ apps and to ensure the best participants' experience before, during, and after the event. Schedule and deliver speaker briefing sessions. (10%)

Objectives - The problems you will solve

In your first month, you will onboard, get hands-on with our product and solutions, become familiar with our SOPs and get introduced to our team:

• Learn Backstage by getting certified with our SpotMe Academy, and by embedding yourself in building platforms with your line Manager
• Get trained on how we deliver virtual and onsite events at SpotMe/Onomi and experience it by shadowing colleagues.
• Master our SOPs, systems and resources.
• Participate in virtual live events and possibly attend events in-person to be trained on our live interactivities and our onsite logistics solutions.

After 1 month, you will be assigned to your first projects onsite or virtual with the support of a project manager and your line manager. 

Within 12 months, you will have executed numerous events onsite and/or virtually with SpotMe/Onomi. Depending on performance and feedback, discussions can initiate for Associate Project Management training, where you can lead projects end-to-end with clients.

Requirements:

• At least two years experience in event management (stage management, speaker coordination, other relevant).
• Demonstrable experience of onsite event management or coordination.
• Have a modern computer, equipped with Google Chrome and MS Office.
• If using a Mac, Apple M1 Processor and 16 GB RAM
• If using a PC, Intel i7 processor and 16 GB RAM.
• Have a stable Internet connection (wifi & wired), with a bandwidth of at least 20Mbps down, 10Mbps up.
• A mobile with 4G / 5G to fallback on if needed.
• Eligible to travel internationally.
• Clean basic background check.
• At least 18 years old.

Based in Australia. Accessible to a major international airport. Fluent in English. Registered as a sole trader, self-employed, or owner and employee of your company.

SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.