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Parallel Wireless

Associate Engineer, Professional Services

Bengaluru , India
full-time On-site
  • Basic understanding of telecom network architecture (e.g., 2G,3G,LTE/5G,ORAN, Core)
  • Knowledge of network monitoring tools and troubleshooting procedures
  • Familiarity with IP networking concepts (IP address, ping, traceroute, etc.)
  • Knowledge of Linux commands
  • Good communication skills for interacting with customers and internal teams
  • Problem-solving mindset and attention to detail
    • What you will do:
  • Responsible for 24/7 Network monitoring, rotating shift basis 
  • Troubleshoot and resolve customer-reported issues
  • Coordinate with L2/L3 teams for escalations and complex problem resolution
  • Perform 1st level of analysis
  • Deliver daily, weekly and monthly KPI reporting 
    • Parallel Wireless

    Parallel Wireless is leading the OpenRAN movement with the world's first 5G/4G/3G/2G cloud-native Open RAN architecture for rural and urban. Our customers include over 60 global mobile operators.

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