Associate Director - Product Owner (eCommerce), Lotus's

Key Responsibility:

• Set ambitious and clear product vision and communicate it effectively to stakeholders, the team, and the rest of the unit
• Collaboration with stakeholders to ensure digital vision and products align within team strategy and requirements for each sprint
• Accountable for product specific KPIs once solution enters production and communicate regular tracking to stakeholders
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team
• Works closely with CPO to establish each product’s business value and support messaging, communication and customer outreach as necessary
• Facilitates release planning with stakeholders as well as weekly demos
• Is a key role on Agile team(s) and works onsite with the team on a daily basis
• Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design
• Align outward facing product requirements and stakeholders
• Must come from large, scaled business operation: e.g. head of PO from high traffic eCommerce or banking/fintech company
• Experienced team leadership: experienced in managing team of product and cross functional developers.
• Handles complexity: experience connecting user facing app to heavy, complex back-end systems
• Business translator: excellent at turning broad business goals into clear, technical tasks for developer
• Creativity and growth: must show example of inventing new features that directly increased revenue or user engagement
• Matured, can work under fast paced, high pressure, complexed environment

Requirements

• Proven knowledge of standard concepts, practices, and procedures within the grocery/ food supply chain
• Strong collaborator with cross-functional teams from tech, design, and business
• Proven knowledge and understanding of standard practices, technology and supporting industry principles
• Experience with B2B digital products
• Understanding and knowledge of various roles of the digital marketplace, e.g., seller acquisition, supply chain, marketplace ops, etc. and how they interact with product offering
• Experienced in facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.)
• Deep experience leading with teams in an agile setting
• Strong leader, collaborator, team player, and individual contributor
• Strong communication skills with comfort in speaking with business stakeholders in both English and Thai
• Strong problem solver with ability to manage and lead the team to push the solution and progress
• Passion to challenge the status quo and find new solutions and drive out of the box ideas – loves and embraces change
• Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
• Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn – pushes teams to do the same
• Empowers others to fail, learn, and grow
• Experimental mindset to drive innovation

Benefits

Health Insurance – At Lotus's, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – Lotus's cares about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 16 days!

No overtime – We work 5 days a week with. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture

• Clear focus.
• Diverse Workplace (Our members are from around the world!)
• Non-hierarchical and agile environment
• Growth opportunity and career path