Associate Director, Product Management

RAPP Chicago is looking for an Associate Director of Product Management to join our award-winning Experience Strategy team.

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s wellbeing.

We are Fiercely Individual.

The RAPP team in Chicago is an integral part of Team DDB, am integrated agency team created by Omnicom to develop and deliver state-of-the-art marketing solutions geared towards recruiting best-in-class candidates for the US Army. We are building a modernized platform to target, attract, manage and nurture prospects interested in joining the US Army via state-of-the-art customer experiences, as well as bolster the strength of the mission critical organization protecting our borders. We’re building and configuring marketing technology and communications to drive personalization across the entire recruitment journey.

HOW WE DO IT:

At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what is needed. And our award-winning technologists and creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

YOUR ROLE:

As an Associate Director, Product Management, you are a leader on the product team which is responsible for the capabilities roadmap and vision for our enterprise marketing platform. You’re an expert in big picture thinking as well as in detailed needs assessments. You are able to develop and present compelling written and visual artifacts to show due diligence and supporting evidence for your recommendations. You act as a translator across multiple disciplines to ensure strategic and technical alignment in roadmap execution. You are passionate about innovation in the space and in elevating data-driven digital strategies, marketing technology platforms and CRM programs. You are creative, solutions-oriented, organized, collaborative and have exceptional people skills.

YOUR RESPONSIBILITIES:

• Drive successful execution of the annual product and features roadmap.
• Actively collaborate with cross-functional leads (strategy, marketing sciences, creative, technology) in discovery activities and in developing recommendations for key roadmap initiatives.
• Continually improve product management practices.
• Oversee and guide activities of product managers as they are developing use cases, process flows and product requirements for the development team.
• Review and track team member development goals.
• Assist in hiring, onboarding, and training product managers and business analysts.
• Ensure tools and software resources are properly allocated throughout the team.
• Communicate needs between product team, leadership, and key stakeholders.
• Champion our agency process and the production of quality work.

REQUIRED SKILLS:

• Bachelor’s degree or equivalent experience.
• 7+ years of overall experience; 5+ years of related experience in product management or leading product development in a digital agency, in-house digital team or software development company.
• 3+ year of team management experience, ideally in a services organization.
• Understanding of user experience and user research tools.
• Understanding of functional architecture and business requirements.
• Experience in CRM and 360 campaign management preferred.
• Product Management and Agile Scrum certifications a plus.
• Experience working in or on a team delivering services to a DoD agency a plus.
• Skilled and experienced in building strong working relationships with internal and external teams to manage needs and expectations throughout product lifecycle.
• Commercially minded and capable of identifying business and growth opportunities.
• Must have strong written and oral skills.
• Experience working with a DoD or Government Agency a strong plus

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $100,000 - $120,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.