Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Position Overview:
Medscape (a division of WebMD) is looking to hire an Associate Director within the Impact & Insights team to support its growing HCP insights and measurement business within the US and Global markets. The Associate Director will play an important role in generating actionable insights, collaborating with the Impact Product leader to implement and improve products and the analytics and clinical strategy and sales team to generate and deliver impact and insights stories.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
Under the supervision of the Director, Impact & Insights, execute the vision for impact and insights measurement
Supervise and mentor 3+ managers and analysts
Partner with Sales and Management teams in defining, implementing and delivering analytical capabilities for Medscape’s US and Global business
Provide oversight and hands-on management to strategic deals throughout their life cycle across pre-sale, post-sale execution and measurement, and renewal stages
Partner with colleagues on cross-functional teams (e.g. data analytics, reporting, business intelligence, audience engagement, marketing, product) to deliver funded reports and presentations
Conduct thorough analyses of initiative performance and strategy to generate actionable intelligence and clearly communicate and present insights to stakeholders and via reports
Develop sound understanding of Medscape Education’s product portfolio, historical performance according to various therapeutic categories and audience segments, promotional impact measurement methodology, and data capabilities of various analytics partners
Leverage learnings and best practices from current business to expand similar capabilities into other parts of the business
Tackle complex and ambiguous problems with a strategic and entrepreneurial mindset
Create recommendations and action plans for solving problems
Minimum Qualifications:
Minimum of a Bachelors Degree (or equal number of work experience)
6+ years relevant experience within analytics, outcomes reporting, data reporting, etc. within the digital healthcare industry
Experience with claims /real-world evidence data
Outstanding analytical, problem-solving, and critical thinking skills
High energy, disciplined self-starter with an entrepreneurial spirit and proven leadership skills
Experience in impact measurement and insights generation
Experience interpreting statistical analyses
Excellent verbal and written communication skills, with experience presenting to clients, partners, and stakeholders
Highly proficient in Microsoft Suite, including Excel and PowerPoint
Preferred Qualifications:
Advanced degree
Advanced experience with Tableau workbooks and dashboards
Experience in healthcare-related fields or education
Experience in program evaluation, applied research
Experience conducting and guiding statistical analyses
