Associate Director, Field Operations & Enablement

The Associate Director acts as the key strategic partner between Commercial Leadership (Sales, Marketing, and Market Access) and Field Operations. This role leads stakeholder engagement and oversees operational governance, translating high-level commercial objectives into actionable field strategies. You will play a pivotal role in ensuring that our systems, processes, and field capabilities continuously evolve to support the changing needs of the business.

Key Responsibilities

Strategic Planning & Governance

• Business Alignment: Partner with Sales and Marketing leadership to align Field Operations priorities with broader commercial goals, ensuring seamless business execution.
• Operational Governance: Establish and oversee the governance framework for field operations, driving consistency, accountability, and prioritization across the team.
• Roadmap Planning: Translate complex commercial goals into scalable operating plans and a clear 12-18 month roadmap for field capabilities.
• Vendor Oversight: Manage the partnership with the Managed Service Provider (MSP) for Veeva CRM, monitoring performance to ensure external resources align with the operational roadmap.

Change Management & Adoption

• Change Leadership: Lead the change management strategy for new technology rollouts, process updates, and organizational pivots. 
• Adoption Strategy: Develop and execute comprehensive communication and training plans, in partnership with Commercial Enablement & Training, to maximize field adoption of new tools and systems.
• Continuous Improvement: Proactively identify opportunities to streamline workflows and partner with field leadership to resolve operational bottlenecks.

Launch Strategy & Field Engagement

• Launch Readiness: Lead the operational workstream for product launches, ensuring the field force is deployed with precise targeting, optimized call plans, and fully validated tools prior to Day 1 in the field.
• Strategic Insight: Integrate qualitative field feedback into launch planning discussions to ensure resource allocation and pull-through strategies are realistic and effective.
• Field Engagement & Feedback: Act as the primary liaison for field teams within Home Office, ensuring that tools, messaging, and processes are designed to meet their daily needs.

Education & Experience

• Bachelor’s degree required; advanced degree (MBA or related) preferred.
• 8+ years of experience in pharmaceutical commercial operations, field operations, or sales/marketing support roles.
• Launch Experience: Proven track record of leading operational workstreams for product launches or sales force expansions.

Skills & Expertise

• Operational Leadership: Demonstrated experience optimizing systems, leading cross-functional governance, and driving process improvement in a complex commercial environment.
• Commercial Systems Strategy: Strategic working knowledge of the Veeva Commercial Cloud (CRM, Network). Ability to translate business needs into technical requirements without necessarily being the hands-on system administrator.
• Vendor Management: Experience managing third-party vendors or Managed Service Providers (MSPs), including scope definition and performance monitoring.
• Analytical Strength: Ability to interpret data and diagnose trends to inform strategic decisions that improve field effectiveness.
• Collaboration & Influence: Strong ability to influence stakeholders without direct authority, drive alignment across Sales and Marketing, and clearly articulate operational roadmaps to leadership.

Compensation and Total Rewards at Sobi

At Sobi, we are dedicated to providing our employees with a comprehensive and industry-competitive total rewards package. Our compensation philosophy is designed to recognize and reward talent, ensuring that your contributions are valued and reflected in your overall rewards.

Your total compensation at Sobi goes beyond just your base salary and annual bonus. It also includes a robust suite of benefits, such as:

• A competitive 401(k) match to support your financial future.
• Tuition and wellness reimbursements to invest in your personal and professional growth.
• A comprehensive medical, dental, and vision package to prioritize your health and well-being.
• Additional recognition awards to celebrate your achievements.

The base salary range for this role is $148,000-$195,000. Each individual offer will be determined based on several factors, including your experience, qualifications, and location. Additionally, this role is eligible for both short-term and long-term bonuses, as outlined in the plan details.

All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.

Why Join Us?

We are a global company with over 1,900 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.

We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.

Sobi Culture

At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them.

As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.

An Equal Opportunity Employer

Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to [email protected]  

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