Associate Director Clinical Operations

🍊Our mission 

We're powering biology's century with radically faster, more reliable clinical trials. Every new treatment needs clinical trials to prove safety and efficacy, but today's infrastructure is stuck in the past- driving up cost, causing delays and ultimately meaning new treatments don’t get to patients. We're fundamentally changing that- not just being a "better CRO," but transforming how people think about developing new treatments, so patients can access breakthrough treatments faster.

Our impact speaks for itself: Since March 2021, we've powered 100+ clinical trials involving tens of thousands of patients. We recently raised a $55M Series B from Balderton Capital, alongside backing from Creandum, Firstminute, Seedcamp, and Visionaries.

🍊What's it like to work here?

When you join us, you’ll experience:

• High-Impact, Mission-Driven Work: Lindus Health is disrupting an outdated industry, giving you the chance to directly improve patients’ lives and see tangible results from your work.

• Fast-Paced Growth & Ownership: We recognise hard work and outcomes over anything else. You’ll take on real responsibility, work across different areas, and actively shape the company’s success.

• Collaborative, No-Ego Culture: Work with smart, driven people in a supportive and informal environment. At Lindus we break down silos, fun is a core value, and creativity is encouraged.

Ready to power biology's century? We'd love to hear from you.

🍊About the Role

We're looking for an Associate Director of Clinical Operations to step into senior leadership, combining portfolio oversight with commercial management, sponsor relationship ownership, and people leadership. This role bridges operations and commercial functions, ensuring trial success while viewing trials through a commercial lens.

You'll oversee 3-5 active trials while line managing 3-5 Project Leads and Project Associates, supporting them through effective resourcing, timeline management, and strategic guidance. You'll manage commercial matters within agreed SOW parameters, own sponsor account relationships, and play a pivotal role in the handover of projects from Business Development to Clinical Operations, contributing operational expertise to the sales process.

As a Clinical Operations subject matter expert and key culture contributor, you'll shape working practices, develop SOPs, lead training programs, and serve as an escalation point for complex trial challenges.

This is a fully remote position based in the United States.

🍊About You

We'd like to hear from you if…

• You bring 10+ years of experience in clinical trials with deep expertise as a Clinical Operations subject matter expert.

• You possess extremely strong project management, leadership, work ethic, ownership, and communication skills.

• You have proven experience managing trial portfolios and overseeing multiple complex trials simultaneously.

• You demonstrate strong commercial acumen, including managing trial-level commercial matters (scope clarifications, timeline adjustments, budget discussions) and owning sponsor account relationships.

• You have extensive people leadership experience, including line management, performance reviews, and professional development.

• You are skilled at proactive risk identification and developing strategies to protect study integrity, data quality, and patient safety.

• You can bridge commercial and operational functions, contributing to business development and supporting prospect engagement with operational expertise.

• You thrive in a remote work environment and can effectively lead and develop a distributed team while maintaining strong sponsor relationships.

• You are passionate about creating optimal working practices, developing SOPs, and leading training programs.

• You demonstrate strong cross-functional collaboration and serve as a role model for junior team members.

• You're proactive in contributing to new business opportunities and take initiative to network on behalf of the Lindus team.

• You embody Lindus Health values: Be Transparent, High Agency, and Benefit Patients.

🍊What You'll Focus On

• Portfolio & Trial Oversight: Oversee a portfolio of 3-5 active trials, supporting Project Leads to ensure trial success through effective resourcing, timeline management, and strategic guidance. Serve as an escalation point for complex trial challenges, taking a solution-focused approach to support, mitigate, and action issues.
  

• Commercial Management & Business Development: Contribute to early stages of the sales process, supporting the Commercial team in prospect engagement by providing operational and subject matter expertise. Play a pivotal role in the seamless handover and setup of projects from Business Development to Clinical Operations. Once trials are awarded, manage commercial matters within agreed SOW parameters, including scope clarifications, minor timeline adjustments, and trial-level budget discussions. Own broader sponsor account relationships and strategic account management, ensuring effective communication channels for relationship building.
  

• Team Leadership & Development: Line manage 3-5 Project Leads and Project Associates, providing performance reviews and professional development. Serve as advisor, coach, and mentor to the trial team and act as a best practice resource. Lead training programs (internal and external) and demonstrate team building excellence.
  

• Risk Management & Quality Oversight: Proactively identify issues and develop strategies to protect study integrity, data quality, and patient safety. Ensure effective oversight of trial delivery and maintain high standards across the portfolio.
  

• Process Development & Strategic Contribution: Actively engage in creating and maintaining optimal working practices, SOPs, systems, and tools to ensure robust Study Management execution and stakeholder communications. Ensure procedures reflect current best practice. Demonstrate strong cross-functional collaboration, particularly with Product teams.
  

• Culture & Leadership: Serve as a key culture contributor, setting the tone and environment in which the Clinical Operations team thrives. Model Lindus Health values and demonstrate the leadership behaviors that define operational excellence.
  

🍊What We Offer

We believe in rewarding the people who are building the future of clinical research.

Financial & Growth:

• Competitive salary plus meaningful equity - you'll own a piece of what we're building

• $2,000 annual Learning & Development budget for courses, certifications, and conferences

• 39 days annual leave (27 days PTO + 11 federal holidays + 1 James Lind Day)

Health & Wellbeing:

• $800 monthly employer contribution for insurance coverage (via Trinet PEO)

• $40 monthly wellness allowance with flexibility on how to spend this, including opting in to a company private health insurance or wellhub membership.

• Access to gym and retail discounts through Happl

Culture & Connection:

• Monthly lunch vouchers for remote team members

• Regular company events and team gatherings (both virtual and in-person)

• Charity partnerships and volunteering opportunities with Forward Trust

• Work with a team that's genuinely changing healthcare for the better

🍊Our Hiring Process

We believe hiring should be transparent, respectful of your time, and give you a real feel for what Lindus Health is like. Here's what to expect:

1. Initial conversation with Cam, our ClinOps Talent Partner (30 mins) - Get to know each other, discuss the role, and answer any questions about Lindus

2. Functional interview with VP of Clinical Operations (45 mins) - Deep dive into your experience and how you'd approach key challenges

3. Functional interview with Our Senior Director (45 mins) - This will include a task you'll need to prepare in advance of the interview and talk through

4. Values interview with a co-founder and other member of the wider team (30 mins) - A chance to get to know each other and explore how our values align

We will only contact you from lindushealth.com email addresses. Please check the spelling of emails which appear to come from Lindus Health carefully before responding. We will never ask for your financial information over email.

We are an equal opportunity employer committed to building a diverse and inclusive workforce. We evaluate all candidates based solely on their skills, experience, and qualifications relevant to the role. We do not discriminate on the basis of race, ethnicity, religion, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status