Manage daily operational tasks in data operations while collaborating with internal stakeholders and external clients to provide tailored solutions and support across multiple platforms.
In Data Operations, you will work closely with multiple internal stakeholders and external clients. You will be responsible for managing the daily operational tasks, supporting business needs and developing best practice and efficiencies. Your range of duties will include custom segment setup and data activation, report preparation, troubleshooting and providing solutions and advice from a technical feasibility standpoint. You will be the expert and go-to-person in providing solutions to clients based on their goals and requirements.
Key Responsibilities:
Understand advertising platforms and data suppliers’ business
Work closely and communicate effectively with internal teams and external supply and platform clients, attending to their questions and requests
Perform platform UI setup configurations
Manage data collection from multiple sources to curate and ensure data flow to platform partners
Work with the Data Operations and Tech teams in Singapore and India directly to troubleshoot and resolve issues
Support quarterly taxonomy activation by setting up campaigns across all platforms
Monitor and report on platforms data flow to ensure the system is operating correctly
Maintain an accurate and updated status in ticketing system
Support teams in US, UK, Australia and Singapore on any urgent requests during their offline hours
Document new integrations and processes
Key Skills:
Bachelor’s degree in a quantitative discipline (e.g. Business Management, Statistics, Computer Science, Mathematics, Information Systems) or equivalent practical experience
1-3 years of experience, preferably in the advertising/publishing industry
Excellent communication and presentation skills
Good knowledge of MS Excel (able to use pivot tables and lookups)
Basic knowledge of JavaScript and SQL
Basic technical understanding of and direct operational experience with ad serving, tag implementation, etc would be an advantage
Basic understanding of digital and programmatic advertising landscape would be an advantage
Proactive, with a great attention to detail and excellent problem-solving skills
Ability to maintain a high level of productivity and manage multiple competing priorities
Strong technical/analytical aptitude
Great team spirit and ability to work independently
Quick learner who loves to learn new tools for reporting and analysis
Commitment to customer focused work and ability to self-motivate and work independently
Ability to effectively operate in a fast-paced, constantly evolving team environment
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