Associate - Collections

AI overview

This role offers hands-on involvement in the end-to-end collections process, with opportunities to engage in credit control and risk assessment in a B2B environment.

Job Title: Associate – Collections
Location: Mumbai
Working Hours: 11:00 PM – 8:00 PM

About the Role

We are seeking a proactive and detail-oriented Collections Associate to join our team in Mumbai. This role involves hands-on involvement in the end-to-end collections process and offers exposure to credit control, risk assessment, and customer relationship management in a professional B2B environment.

Key Responsibilities

 

  • Conduct regular follow-ups with sellers and buyers for outstanding payments via calls and emails

  • Track shipments and align collections with delivery milestones

  • Convert outstanding receivables into effective Promises to Pay (PTP)

  • Identify potential risks and escalate issues to relevant stakeholders in a timely manner

  • Ensure adherence to internal compliance and collection protocols

  • Achieve assigned collections targets and contribute to overall team performance

Qualifications & Experience

 

  • Bachelor’s degree in Commerce, Finance, Business Administration, or a related field

  • 1–2 years of relevant experience in collections

  • Prior experience in B2B collections preferred

  • Experience handling high-ticket-size accounts

  • Exposure to escalation management and compliance-driven collections is an advantage

Drip Capital is a Trade Finance company providing collateral-free post-shipment finance to Exporters and Importers with instant approvals and minimal documentation.

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