Associate Cloud Engineer

Title: Associate Cloud Engineer

Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)

Experience: Associate

Job Function: Cloud Operations 

Employment Type: Full-Time

Industry: Computer and Network Security 

About the position  

The Associate Cloud Engineer supports the operation and maintenance of the organization’s cloud infrastructure by executing defined tasks and following established procedures and security best practices. 

This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment. 

Applicants must reside in the United States. US Citizenship required.

Responsibilities 

Infrastructure as Code (IaC) 

• Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
• Works with low-complexity infrastructure code, including writing or enhancing existing definitions
• Seeks guidance from more senior engineers for non-routine work
• All changes are reviewed prior to implementation 

Configuration 

• Works with service management and configuration tools to support server configuration 
• Has exposure to low-complexity configuration code and established configuration patterns
• Non-routine configuration changes require guidance and review from senior team members 

Task Automation 

• Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines 
• Supports low-complexity automation tasks
• All automation work is reviewed before implementation

Networking

• Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment 
• Implements networking changes that have been reviewed and approved

Monitoring & Alerting 

• Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics 
• Supports monitoring configuration changes under guidance 

Patch Management 

• Participates in patch management activities and routine maintenance efforts 
• Troubleshoots common patching issues and escalates complex cases as needed 

PKI Knowledge 

• Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations 
• Performs routine PKI tasks using documented procedures 
• All PKI-related work is reviewed prior to implementation 

Product Knowledge 

• Has exposure to Keyfactor’s hosted products and core functionality 
• Deploys and configures products to a baseline level using documented instructions 
• Performs low-complexity troubleshooting with review before changes are applied 

Minimum Qualifications, Education, and Skills 

• High School Diploma or equivalent experience 
• Up to 2 years of related work experience and general knowledge within their functional area
• Working knowledge of Microsoft Azure, including native services and tooling
• Hands-on experience with Infrastructure as Code (IaC) and configuration management tools 
• PowerShell scripting (medium complexity)
• Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
• Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues 
• Effective written and verbal communication skills with a professional demeanor 
• Organizational, time-management, and attention-to-detail skills 
• Ability to collaborate effectively within a team environment 
• Self-motivated with the ability to complete projects in a timely manner 
• Able to thrive in a fast-paced, deadline driven environment. #LI-NA1