About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Associate Cloud Engineer

Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)

Experience: Associate

Job Function: Cloud Operations

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Associate Cloud Engineer supports the operation and maintenance of the organization’s cloud infrastructure by executing defined tasks and following established procedures and security best practices.

This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.

Applicants must reside in the United States. US Citizenship required.

Responsibilities

Infrastructure as Code (IaC)

Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
Works with low-complexity infrastructure code, including writing or enhancing existing definitions
Seeks guidance from more senior engineers for non-routine work
All changes are reviewed prior to implementation

Configuration

Works with service management and configuration tools to support server configuration
Has exposure to low-complexity configuration code and established configuration patterns
Non-routine configuration changes require guidance and review from senior team members

Task Automation

Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
Supports low-complexity automation tasks
All automation work is reviewed before implementation

Networking

Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
Implements networking changes that have been reviewed and approved

Monitoring & Alerting

Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
Supports monitoring configuration changes under guidance

Patch Management

Participates in patch management activities and routine maintenance efforts
Troubleshoots common patching issues and escalates complex cases as needed

PKI Knowledge

Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
Performs routine PKI tasks using documented procedures
All PKI-related work is reviewed prior to implementation

Product Knowledge

Has exposure to Keyfactor’s hosted products and core functionality
Deploys and configures products to a baseline level using documented instructions
Performs low-complexity troubleshooting with review before changes are applied

Minimum Qualifications, Education, and Skills

High School Diploma or equivalent experience
Up to 2 years of related work experience and general knowledge within their functional area
Working knowledge of Microsoft Azure, including native services and tooling
Hands-on experience with Infrastructure as Code (IaC) and configuration management tools
PowerShell scripting (medium complexity)
Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
Effective written and verbal communication skills with a professional demeanor
Organizational, time-management, and attention-to-detail skills
Ability to collaborate effectively within a team environment
Self-motivated with the ability to complete projects in a timely manner
Able to thrive in a fast-paced, deadline driven environment. #LI-NA1

Compensation

Salary will be commensurate with experience. 

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. 

Here are just some of the initiatives that make our culture special:  

Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
Comprehensive benefit coverage globally.
Generous paid parental leave globally.
Competitive time off globally.
Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
The Keyfactor Alliance Program to support DEIB efforts.
Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
Monthly Talent development and Cross Functional meetings to support professional development.
Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:  

Trust is paramount.  

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.  

Customers are core.  

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.  

Innovation never stops, it only accelerates.  

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.  

We deliver with agility.   

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.  

United by respect.   

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.  

Teams make “it” happen.  

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.  

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. 

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

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