At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.

Skillsoft Global Knowledge is seeking an Associate Account Manager, to drive top-line revenue growth through the expansion of our Instructor Led Classroom training business footprint within our existing account base within and educational customers.

In this role, the Associate Account Manager should have a proven track record of achievement and will grow an ambitious pipeline of business through aftersales, outbound prospecting, creativity, and team collaboration. You will have the opportunity to sell our Instructor-led portfolio line directly to educational customers which will require the ability to navigate through complex organizations and sell to multiple decision-makers.

Responsibilities:

Responsible for selling and closing business for all types of products that Skillsoft Global Knowledge offers, including Open Enrollment, Subscriptions and Prepays
Ensure our portfolio is well managed and present on our partner portals
Achieving targeted new pipeline, sales activity, and quota goals on a monthly, quarterly, and annual basis for assigned territory
Establish and grow a Global Knowledge and Skillsoft presence within a set list of accounts or region
Utilize provided tools within a recommended cadence to increase growth within accounts and the territory as whole. These include Sales Intel, LinkedIn, CRM, Spend Reports, Sales Plays, etc.
Determine customer business drivers and objectives
Effectively use the CRM for pipeline development, activity management, opportunity management and forecasting
Collaborate with Talent & Development (T&D) Account Executive to sell within a shared set of customers Execute high attention to detail when processing orders and payments for course/product enrollments
Establish personal relationship with key decision makers within account base
Determine budget requirements within accounts
Respond to activities and creating follow up tasks in a timely manner
Collaborating with other groups/departments
Creating an effective “hand off” system to Customer Success Manager to ensure that customers are onboarded and taken care of post-sale
Assisting with customer issues and requests as needed

Here's What We Are Searching For:

Skills & Qualifications Required:

2 – 3 years successful sales experience and Bachelor's Degree preferred
Experience and knowledge of solution-based selling
Tenacious in building new business relationships while securing customer loyalty to becoming their Trusted Advisor
Proficiency with Salesforce, ZoomInfo and LinkedIn Sales Navigator
Adept at exceeding sales quotas and driving growth of company revenues
IT/Business Training industry and IT Cybersecurity, Cloud, Data Analytics selling knowledge/experiences preferred
Understanding of University/College industry sales of Instructor-led portfolio line directly to educational customers
Ability to navigate through complex organizations and sell to multiple decision-makers

MORE ABOUT SKILLSOFT:

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com.

Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Associate Account Manager

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