Perforce Software
Associate Account Executive - Puppet EMEA (AP)
TLDR
Support the growth and retention of existing commercial customers by identifying upsell opportunities and ensuring long-term customer success through effective sales execution.
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.
Responsibilities
Account Management & Revenue Growth
Manage and support a portfolio of existing Puppet customers
Identify upsell and cross‑sell opportunities, including license expansion and adoption of additional products
Build and maintain relationships with technical stakeholders, economic buyers, and procurement contacts
Conduct business reviews ahead of renewals to validate value delivered and identify potential growth or retention risks
Sales Support & Execution
Support opportunity progression within existing accounts, including discovery, quoting, and contract execution
Assist in managing renewals, expansions, and commercial conversations aligned to customer needs
Maintain accurate account data, opportunity details, and activity tracking in Salesforce
Collaboration & Customer Success
Partner closely with Customer Success, Sales Engineering, Product, Support, and Finance to ensure positive customer outcomes
Serve as a trusted point of contact for customers, responding to questions and coordinating internal resources
Share customer feedback internally to improve messaging, process, and product alignment
Requirements
2–4 years of experience in sales, account management, customer success, or a customer‑facing commercial role
Experience with software, SaaS, or cloud solutions strongly preferred
Understanding of account expansion, renewals, and customer lifecycle management
Strong written, verbal, and presentation skills
Familiarity with CRM tools (Salesforce preferred)
Ability to analyze account data and identify growth opportunities
Comfortable learning and supporting technical products and engaging with both technical and business stakeholders
Ability to work independently, manage priorities, and collaborate effectively in a fast‑paced environment
All employees are expected to demonstrate AI fluency appropriate to their role and level, including responsible use of AI tools, sound judgment, and adherence to company AI governance and security policy standards.
Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!
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Perforce Software builds enterprise-scale development tools that empower organizations to manage version control, application lifecycles, and agile planning. Serving over 75% of the Fortune 100, our solutions help innovative companies tackle complex digital product challenges with enhanced efficiency and quality.
- Founded
- Founded 1995
- Employees
- 500+ employees
- Industry
- Internet Software & Services
- Total raised
- $20M raised
Associate Account Executive