Assoc Patient Billing Analyst-Temp

Associate Billing Analyst updated 02112026
Job Description

Serves as a subject matter resource for the designated Patient Billing function and demonstrates accountability in delivering accurate work within established timelines.

Maintain organized documentation, standard operating procedures (SOPs), and/or checklists of all billing tasks and requirements to ensure consistency and efficiency.

Demonstrate the ability to consistently meet deadlines while managing multiple priorities in a fast-paced, evolving environment. Must possess strong flexibility and adaptability, with the ability to pivot frequently between projects and changing business needs while maintaining accuracy and productivity.

Follow established billing processes and procedures as outlined in SOPs and supporting checklists. Proactively identify opportunities for process improvement while ensuring compliance with company standards.

Work collaboratively and maintain a positive, team-oriented attitude when partnering with other departments. Willingness to support team goals and contribute to shared success is essential.

Proficient in Windows, Word, and PowerPoint. Advanced Excel knowledge is required. Experience with Google Suite, Salesforce, and AMD is preferred.

Support additional billing and cross-functional projects as needed, demonstrating flexibility and ownership from start to finish.

This role works with PHI on a regular basis and has access to various technologies to perform job responsibilities. Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training, and Security training as soon as possible but not later than the first 30 days of hire.

Other duties as assigned.

Operations:

• Responsible for daily and weekly review of statement files across all Business Units (BU), ensuring deadlines are consistently met.

• Ensure statement, case, and patient information is accurate and complete.

• Confirm accuracy of patient billing information, including bill-to type (insurance or self-pay) and verification of primary and secondary insurance when needed.

• Check eligibility when required to confirm the appropriate accrual payor group.

• Work cross-functionally with Billing Strategy, RCM, Patient Success/Experience teams, and management to ensure billing is completed accurately and on time.

• Demonstrate strong organizational skills to manage multiple workflows simultaneously without sacrificing quality.

Development:

• Research, prepare, and respond to questions and complaints from patients, management, or insurance companies in a timely and professional manner.

• Develop, improve, and/or own new billing processes to increase efficiency and accuracy.

• Demonstrate initiative in identifying workflow improvements and adapting to evolving business priorities.