Assistant Waiter / Waitress, Costa Navarino (2026)

Pilos , Greece
full-time

AI overview

Assist in providing exceptional customer service by managing guest expectations, taking orders accurately, and maintaining cleanliness at an award-winning resort.

Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens.

Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the “Mouratoglou Tennis Center”, Bayern Munich football academy, Navarino Outdoor and many more.

W Costa Navarino, exclusively for adults and young adults over 12 years old, offers 226 stylish rooms, 2 bedroom suites and 3 bedroom villas with infinity private pools, staged in the Bay of Navarino with stunning Ionian Sea views, The Watersports Center, The Away Spa and gym with a heated 25m-long lap pool, including the new Navarino Agora, an open marketplace with retail, street food, open-air cinema and exciting programming throughout the day and night.

The award-winning The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino are seeking for Assistant Waiter. An Assistant Waiter/Waitress should assist in providing excellent customer service, through taking and placing guests’ orders and delivering meals and beverages to guests and achieve the maximum guest satisfaction, on a daily basis in a timely, friendly, and efficient manner, in collaboration with the Head waiter / waitress.

Responsibilities

  • Manage guest’s expectations, and attend to their needs, in a proactive and positive manner.
  • Prepare and organize mise en place based on daily outlet needs, for all equipment. Prepare and sanitize all the tables, chairs while assisting Head waiter with the daily duties.
  • Carry out position allocated tasks during shift and provide a detailed handover at the end of the shift, focusing on continuous improvement on a daily basis.
  • Greet and welcome guests in a courteous manner. Take orders using the PDA system and serve with accuracy, following brand standards and H&S protocols.
  • Communicate special requests from guests to the F&B and culinary team, regarding allergies or specific preferences, to ensure excellent customer service is provided.
  • Maintain high standards of personal hygiene and preserve a clean and tidy work area at all times.
  • Assist in all BOH preparations when necessary, ensuring teamwork and effective communication is maintained.
  • Follow all H&S rules, hotel policies, SOPs and Brand Standards at all times. Guide and encourage team to do the same.
  • Attend all trainings and seminars provided by the company and continuously remain updated for all trends and market news.

Requirements

  • 1 year experience in the Food and Beverage industry (Service) at a 5* hotel is desirable
  • High school Diploma
  • Be a person with enviable customer service skills
  • Speak, write and converse freely in both Greek and English.
  • Have good computer skills
  • Be an inspiring team player
  • Good communication skills, both verbal and written
  • Multitasking abilities / Flexibility / Positivity

Benefits

What We Offer:

  • Competitive Compensation Package
  • Private Medical Plan
  • Accommodation in the vicinity of Costa Navarino (for non-Messinian associates)
  • Meals Provided On-site

Personal & Professional Growth:

  • Ongoing Training & Development Opportunities
  • Potential for Task Force Assignments Abroad in Marriott Hotels
  • Exposure to an International Work Environment

Wellbeing & Perks:

  • Use of Costa Navarino Facilities (subject to internal policies)
  • Access to the Support Room – Online Wellness Platform
  • Discounts at Marriott Hotels Worldwide

Perks & Benefits Extracted with AI

  • Free Meals & Snacks: Meals Provided On-site
  • Marriott Hotels discount: Discounts at Marriott Hotels Worldwide

COSTA NAVARINO - The prime sustainable destination in the MediterraneanCosta Navarino is located in Greece’s southwest Peloponnese, in one of the most unspoiled and breathtaking seaside landscapes in the Mediterranean. It’s philosophy is driven by a genuine desire to promote Messinia, while protecting and preserving the region’s natural beauty and heritage spanning the millennia.Navarino Dunes, the first area of Costa Navarino, is home to two luxury properties, The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino - belonging to Marriott International portfolio of brands, the 18-hole The Dunes Course, the 4000m2 multi-awarded Anazoe Spa & Thalassotherapy, the 5000m2 state-of-the-art House of Events conference centre, together with Navarino Residences, a collection of luxury villas for private ownership and The Residences at The Westin, consisting of fully furnished resort apartments for sale. All share an exceptional selection of dining venues- ranging from local cuisine to pan-Asian culinary delights, specially designed children facilities, a wide variety of sports and outdoor activities, as well as numerous authentic experiences.Navarino Bay, the second area, is home to the 18-hole The Bay Course featuring an earth-sheltered Clubhouse, while an ultra-luxury, all suite and pool villas resort is currently under construction, alongside an upscale, vibrant, lifestyle resort at the nearby site Navarino Waterfront. The development plan for Costa Navarino also includes Navarino Hills, the third area, with two 18-hole golf courses currently under construction. Discover the destination at costanavarino.com.THE ROMANOS, A LUXURY COLLECTION RESORT - Live the ExperienceSet in pristine scenery by the Ionian Sea in Costa Navarino, the prime sustainable destination of the Mediterranean, The Romanos is recognized Top in Greece with Condé Nast Traveler’s 2020 Readers’ Choice Award, while also featuring in 2020 Condé Nast Gold List. The property presents 321 rooms – many with private pools, including the superb Ionian Exclusive suites and villas with 24/7 Butler service and unique amenities. Embark on notable epicurean journeys at select venues, rejuvenate at multi-awarded Anazoe Spa with signature oleotherapy® treatments, experience two world-class golf courses and an impressive array of sports and cultural activities, and discover the natural beauty and heritage of a region with over 4,500 years of fascinating history. View more about the hotel: www.romanoscostanavarino.comTHE WESTIN RESORT COSTA NAVARINO - The ultimate family destinationBeachfront located by the Ionian Sea, in unspoiled land of olive groves and vineyards, The Westin Resort Costa Navarino features 445 rooms and suites with sea, golf or garden views, while all ground-floor units also provide an individual infinity pool. Voted top resort in Europe in Condé Nast Traveler’s 2020 Readers’ Choice Awards, the property offers families countless ways to explore and play; two children hubs, an Aqua Park, an indoor sports arena, refreshing pools and a 1.5 km-long sandy beach, along with a wide variety of sports and outdoor activities, two signature golf courses, a racquet academy and more. Savor nourishing menus at stunning venues, discover authentic cultural experiences, and rejuvenate at the award-winning Anazoe Spa. View more about the hotel: www.westincostanavarino.com

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