Team Leader - Credit Control

Why you'll love working at Xceedance:

• The people - we're a diverse group of fun-loving people with a range of talents, yet we are all focused on one goal - delivering the best possible service to our clients.

• Our position in the insurance industry - Xceedance supports insurers, reinsurers  and brokers worldwide. We make it possible for our clients to drive operations,  implement technology and improve their performance. And what's best about this  is that we are at the cutting-edge of the industry, playing a leading role in helping our clients' develop.

• Your development - we don't just talk about your development, we have a rigorous set of policies in place to drive your development month after month. Regular training, mentoring, networking. Plus your own development budget.

Your impact:

Leading the Team: Organizing the work of the team, delegating tasks and overseeing progress. Ensuring effective communication within the team.

Team Development: Supporting the development of team members' skills, providing training and mentoring. Strive to increase the team's competence in the area of debt collection.

Planning and Monitoring: Develop collection strategies and action plans. Monitoring progress, identifying areas for improvement and adjusting strategies.

Reporting: Prepare reports on collection performance, team effectiveness and other key performance indicators.

Compliance: Ensure that all team activities comply with the organization's laws and policies, especially in the context of debt collection.

Cooperation with Other Departments: Working closely with other departments in the organization, such as the finance department or the customer management area.