Assistant Manager, OpsTalent (Recruitment)

TLDR

Establish end-to-end recruitment processes for Operations roles, monitor hiring performance, and lead a team in a fast-paced operational environment.

We are setting up a dedicated OpsTalent (Recruitment) team to strengthen how we hire across Operations, starting with Last Mile and scaling across the Ops ecosystem.This is a hands-on leadership role for someone who thrives in fast-moving, operational environments and enjoys building things from the ground up.This position is offered as a 1-year fixed-term contract, with conversion to permanent subject to the success of the OpsTalent pilot. Job Descriptions:

Own end-to-end recruitment for Operations roles, starting with Last MilePartner closely with Ops leaders to translate manpower needs into hiring plans

Establish and evolve fit-for-purpose hiring processes (practical, not bureaucratic)Lead and coach recruiter(s) supporting Ops hiring

Monitor hiring performance, early attrition, and agency usage

Resolve hiring escalations and balance competing priorities across Ops

Requirements:

5–8 years of recruitment experience, with exposure to volume or frontline hiring

Strong stakeholder management skills, especially with Ops or site-based teams

Comfortable operating in ambiguity and evolving environments

Data-literate, with the ability to use numbers to drive decisions

Practical, resilient, and solutions-orientedExperience in logistics, e-commerce, supply chain, or large-scale operations is an advantage.