Assistant Manager - Human Resource Operations

AI overview

Enhance HR operations while managing employee relations, compliance, and payroll in a position that fosters a positive working environment aligned with company values.

DATAMARK, Inc. is seeking an experienced Assistant Manager - Human Resource Operations to join our dynamic team. This role is pivotal in enhancing HR operations and ensuring effective implementation of policies and practices within the organization. The Assistant Manager will assist in managing various HR functions, including employee relations, compliance, and operational excellence.

The Assistant Manager will collaborate with HR leadership to optimize our HR processes, Payroll & Compliance Management, and foster a positive working environment in alignment with DATAMARK's goals and values. This position will also provide essential support in performance management, employee engagement initiatives, and HR reporting.

Responsibilities

  • Support the management of day-to-day HR operations and initiatives
  • Assist in the development and implementation of HR policies and procedures
  • Oversee the employee onboarding process and ensure statutory compliance with HR practices
  • Provide guidance to employees and managerial staff on HR-related queries
  • Manage end to end payroll, attendance management & grievance handling
  • Help to foster a positive working environment and resolve employee relations issues
  • Ensure compliance with employment laws and regulations
  • Assist in performance management and training initiatives

Requirements

  • Bachelor’s degree in Human Resources, Business Administration or a related field
  • At least 8 years of experience in HR operations or a related HR role
  • Prior supervisory or management experience is a plus
  • Strong knowledge of employment laws and HR best practices
  • Well versed with FNF, PF, PT, ESIC & other statutory compliances
  • Excellent communication, interpersonal, and conflict resolution skills
  • Proficiency in HRIS systems and MS Office Suite
  • Male Candidates Preferred.

Benefits

Medi-Claim

5 Days Working

DATAMARK, Inc. is a prominent Contact Center and Business Process Outsourcing (BPO) company based in El Paso, Texas, established in 1989. It serves Fortune 500 companies and major enterprises, operating across the U.S., Mexico, and India. Our services include omnichannel, multilingual contact center solutions, dynamic BPO, and digital mailroom solutions, all enhanced with Robotic Process Automation (RPA) and Artificial Intelligence (AI). Datamark prioritizes driving value and business growth for our clients, ensuring exceptional interactions through our customer experience ecosystem. Guided by Lean Six Sigma methodologies, we collaborate with clients for process enhancement, aiming for operational excellence and lasting partnerships. Datamark, emphasizes innovation, reliability, and a forward-looking approach to outsourcing.

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