Assistant Manager - Campaign Operation

AI overview

Lead digital campaign execution and coordinate cross-functional collaboration to optimize and enhance campaign performance and user experience.

We’re looking for a data-driven, business-oriented Assistant Manager to lead digital campaign execution and ensure seamless coordination across all teams. You’ll manage end-to-end campaign operations — from item list consolidation and mechanic setup to post-campaign reporting and homepage optimization. This role is ideal for someone who’s organized, analytical, and proactive, with experience in online retail and a strong sense of ownership in driving both operational efficiency and platform improvement.

  • Lead mass campaign’s digital execution (e.g., Double Day, Brand Day, and Seasonal Events) after confirm planning with Trade team until launch.
  • Coordinate with Commercial Teams to consolidate campaign item lists, rankings, and category-specific requirements.
  • Plan campaign execution timelines and deadlines to align with internal workflows and avoid cross-team delays.
  • Record and set up campaign mechanics (point rewards, bundles, etc.) accurately in the system.
  • Prepare and brief campaign artwork (AW) requirements to the Content Team with complete product and mechanic details.
  • Coordinate with Tech team to ensure smooth campaign setup, testing, and issue resolution.
  • Analyze campaign results and share category-level performance reports with Commercial Teams.
  • Monitor and review Makro Pro homepage, providing recommendations for layout, product highlights, and content improvement to enhance user experience and campaign visibility.
  • Maintain and update campaign trackers, reports, and dashboards for team alignment.
  • Continuously identify and implement process improvements for faster, more efficient campaign execution.

Requirements

  • Bachelor’s Degree in Business, Marketing, or related field.
  • 2–4 years of experience in E-Commerce, Campaign Management, or Online Retail Business.
  • Strong analytical skills with proficiency in Excel / Google Sheets (Power BI or other BI tools is a plus).
  • Experience in campaign setup, homepage management, or digital merchandising is preferred.
  • Data-driven, detail-oriented, and self-motivated, with the ability to work independently.
  • English proficiency for cross functional team alignment.
  • Excellent communication and presentation skills.

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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