Area Revenue Supervisor | Belmond Southern Europe

Mission of the Role:

As the Area Revenue Supervisor for Belmond, part of LVMH Group, your primary mission will be to implement revenue management strategies and processes for assigned luxury hotels to optimize and maximize their revenues. You will report to the Divisional Director of Revenue Southern Europe.

Scope of the Role:

Implement revenue management operations, procedures, and best practices to maintain a leadership position in the market.

Identify new revenue opportunities. Provide daily, weekly, and monthly reporting. Possess excellent communication skills.

Conduct weekly revenue meetings to present insights and strategies.

Job Responsibilities & Duties:

• Oversee revenue management and distribution strategy for each hotel and manage day-to-day yield operations.
• Perform daily pick-up analysis, make strategy adjustments, and provide comprehensive reporting.
• Conduct competitive benchmark studies and stay informed about market trends.
• Create and maintain a 13-month rolling demand calendar for effective planning.
• Develop pricing strategies tailored to the individuality of each hotel.
• Provide a weekly dynamic forecast, highlighting expected results, variances, and budget comparisons.
• Be responsible for assessing, analyzing, and pricing group business strategies.
• Analyze overall monthly hotel performance and provide summary reports with recommendations for long-term improvements.
• Ensure all related systems are correctly configured, validated, and operating at full capacity.
• Oversee and audit the standards and operations of the reservations department.
• Ensure hotel personnel are fully competent in using all systems effectively.
• Regularly verify the input and quality of data, including segmentation and denials tracking.
• Conduct quarterly property performance reviews and develop strategic and tactical action plans.
• Establish best practice standards, including competitor analysis, environmental scanning, market modeling, distribution yield management, business mix yield management, length of stay yield management, inventory availability by channel, pricing control, and new pricing concepts.
• Prepare an outline for and support the annual revenue budget process.
• Inspire Hotel’s Heads of Departments to further embed a revenue management culture.

Requirements

• Demonstrate a strong sense of achievement and determination to achieve goals and success.
• Possess ability and knowledge to develop standards of operations and strategic processes.
• Exhibit excellent analytical and numerical skills for rapid data analysis.
• Ability to work under own initiative.
• Possess good listening skills and the ability to anticipate business needs.
• Capable of developing positive relationships with 3rd parties and the hotel teams.
• Demonstrate the capacity to read situations, understand environments, and respond accordingly.
• Exhibit well-developed interpersonal, adaptive influencing, and supervisory management skills.
• Display a high level of motivation, determination, and commitment to excellence.

Experience & Qualifications

• Minimum 3 years of hands-on Hotel Revenue Management experience.
• Proficiency in both written and spoken Italian and English is required; additional languages are considered an asset.
• Bachelor's or Master’s Degree in Hotel Management, Tourism, or Economic Studies.
• Highly computer literate with a high-level command of Excel.
• Knowledge of hotel technology, including PMS, Channel Manager, GDS, CRS, and Extranets.

We encourage talented individuals with the required expertise and passion for revenue optimization to apply and be part of our dynamic Belmond team in the SE region!

Benefits

At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive salaries and health insurance plans
• Complimentary and preferred rate experiences at our iconic destinations
• Meal vauchers
  

About Belmond

Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.

Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.

The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.

Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.