Area Manager

AI overview

Lead a team within a fast-paced e-commerce distribution environment to exceed productivity and quality objectives while fostering positive employee relations and motivation.

Our Opportunity:

Chewy is hiring an Area Manager for our Phoenix, AZ. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.

What you'll do:

  • Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive, motivating leadership presence
  • Ensure that standards are established and followed
  • Work actively with associates to ensure success
  • Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
  • Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to
  • Observe employee activities and offer assessments and encouraging acknowledgement on safety, quality of work, metrics, and demeanor
  • Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust
  • Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior
  • Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas
  • Complete required documentation for tracking attendance, efficiency, behavior, and safety
  • Be able to investigate within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to acquire departmental goals

What you'll need:

  • Associate Degree - Bachelors’ degree preferred
  • 2-4 years’ supervisory experience preferably in a warehouse or distribution center environment
  • Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail
  • Intermediate skills in working on computers – Microsoft office package and time keeping software solutions
  • Ability to work flexible schedule to include nights and weekends if business require it
  • Position may require travel
  • Bonus: Bilingual in Spanish

 

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

 

To access Chewy's Customer Privacy Policy, please click here.  

 

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Chewy is revolutionizing the pet industry as one of the fastest growing e-commerce retailer of all time. We offer a convenient way to shop for pet supplies within a highly personalized experience that’s fueled by superior customer care. Headquartered in South Florida and Boston, our team of over 17,000 members—dispersed across our customer service centers, corporate offices and fulfillment centers—dedicate themselves to delivering pet happiness nationwide. Whether it’s our easy-to-use website, great selection of high-quality products, competitive pricing, speedy deliveries, or award-winning 24/7 customer service, we aim to wow our customers in all aspects of our company. Chewy’s environment is dynamic and faster than anything you’ve ever experienced, built for leaders who thrive on delivering results. We believe in leadership, accountability, relentlessness, and creativity. We work hard with a dogged determination, but we have fun, too—that’s not hard to do when we have our favorite four-legged friends by our side.

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