AR & AP Specialist

About Us: Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money. Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.  At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment: 👥 Customer First - You start with the member and work backwards. 🚀 Make It Happen - You act with urgency, use data, and hold high standards. 🤝 One Team - You collaborate with respect and commit as a group. Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food. About the Role: We are seeking a detail-oriented and reliable AR & AP Specialist to manage the full cycle of our accounts receivable and payable processes. In this role, you will be the engine room of our accounting department, ensuring our customers remain current on their obligations while also ensuring that our bills are paid accurately and on time. The ideal candidate is a problem-solver who enjoys improving processes and maintains high standards of data integrity. Overall, you will:

Support day-to-day operational accounting activities, including AR and AP.

Partner with cross-functional teams (operations, HR, finance) to support business transactions and ensure proper accounting treatment.

Assist with external audits, providing documentation and explanations as required.

Identify opportunities to improve efficiency in operational accounting processes, supporting best practices and automation initiatives.

For AR, you will:

Set up and maintain accurate customer records within the billing system.

Generate and send accurate invoices and credit memos to customers.

Monitor aging reports and perform proactive outreach to customers regarding overdue balances.

Post daily deposits and reconcile them against open receivables.

For AP, you will:

Receive, verify, and enter vendor invoices into the accounting system with correct GL coding.

Prepare weekly check runs, ACH transfers, and wire payments.

Act as the primary point of contact for vendor inquiries and resolve any billing discrepancies or statement disagreements.

Review and process employee expense reimbursements, ensuring compliance with company policy and correct GL coding.

You are:

An analytical thinker and problem-solver.

An effective communicator with good interpersonal skills.

Able to work independently and handle multiple priorities under tight deadlines.

Highly detail-oriented and dedicated to quality and accuracy. 

You have:

Associate or Bachelor’s degree in Accounting, Finance, or a related field

3-5 years of experience in a corporate accounting function (AR, AP, billing)

Experience using NetSuite and strong proficiency in Microsoft Excel and Google Sheets are preferred

Experience with RCM billings and medical claims management is a plus